BT's database, Samknows, et al, all show me connected to one exchange. The engineers insist I'm connected to another exchange. How do I know which is right - and I mean a physical test rather than a database lookup?

I thought that 17070 would tell me but that appears to have security options on it now - unless there's a particular menu option I haven't found?

Cheers

Geoff M.

I think you should ask openreachpeep about this, he might be able to tell you if you send him a PM with your phone number.

Damn, I came into this thread with my fingers POISED to type out "Go to www.samknows.com".

Curses! openreachpeep should know, I hope!

i would have thought samknows would give out the correct one, however if you still have doubts. pm me the number and i'l tell you what exchange it routed off according to our records.

the 17070 system has been improved now to include additions to digital testing, at the same time though the security has been increased where you need an engineers mobile number to access the further test functions. it has never given out the details of the exchanges though, used to give out the line length but this has now gone.
Last edited by openreachpeep : 12-08-2008 at 08:12

PM sent - thanks all.

Geoff M.