Since my DTI6300 updated to software version 2.93 I have been having problems. Occasionally if I bring up the Now/Next banner it is blank. The box appears at the bottom of the screen but there's no writing on it. Also if I go into the menu (or any of the sub menus) they are blank. Again the box appears on screen without any writing in them. I have also noticed when this happens, I cannot change channels. I've done a "Force next OAD" and I've done a re-scan of the channels, but this does not seem to have helped. I am on the Sutton Coldfield transmitter.
Has anyone else had any problems with v2.93 ?

This used to happen before v.2.93 and I knew it as 'invisible text bug'; it was said to be more likely if deleting was done while recording etc. Our experience has been that this prob has been more frequent and unpredictable since 2.93, as have other types of glitch and crash on one or other of our two boxes (of various types including some not seen before, like just plain 'freezing' or refusing to come out of standby. The last peculiar one was yesterday when a programme in the guide was incorrectly timed as 23.00 to 10.45 so could not be set in planned recordings, corrected by re-setting). Maybe coincidence?

The standby problems are driving me mad!

Today is the 1st morning in about a week that I haven't had to unplug the box to get it to work.

If I can find the receipt, back to Argos it goes.

Seriously, it may still be coincidence. My own view really is that each time there has been a new software version the background of unsolved bugs may be obscuring its effects, after all v.2.93 has been said only to be for dealing with NIT

In spite of various upgrades it has been very well established that the software is still faulty, but we have been advised by people who know as well as TUTV representatives that an 'ultimate upgrade' is definitely in the pipeline. While it is certainly possible that new probs have been introduced, 2.93 was only an interim measure

The most remarkable thing is that experience of any software (or anything else) demonstrates how few people can make anything very reliable, and it is usually not a person but a team!

Even Microsoft, with all its resources cannot manage to achieve reliability, ok it may have chosen to overcomplicate things for its own purposes, but the more is offered the greater the risk of breakdown and improvement takes time. (Pity about Vista and Explorer 7 though)

We have just got some remotely controlled power plugs, so if we wake up to find anything has crashed again we can just press a couple of buttons, from the habitual reclining position, to reset the boxes instead of grovelling and scabbling around to find a switch. Much cheaper than buying a different box, and less painful than finding its functions are not so good

Relax, enjoy, and roll on the 'final solution'!!

But if it's crashed then chances are no recordings have been made?

Mine starting to crash alot now whilst in standby, I hardly even use the thing since it's my secondary pvr in-case my first one (Humax) is recording 2 programs at once.

I have my receipt so will be taking it back, I don't want a pvr that crashes all the time.

Apologies if I made it sound worse than it is. On the main box we have recently got about 3 probs in a week and perhaps one lost recording. For several days no trouble, so for us it could be down to poor reception - we needed a new aerial and boosters at first, and reception has always been subject to weather, some channels being more trouble than others

We have just had this invisible text thing for two days running, evident straight after coming out of standby. Seems to fit the pattern and remember we had a few days of this early in the month. Although epg has been updated each time maybe it has something to do with 3.0 am download

Why not just leave it on then rather than in standby?
My understanding is that the power savings are not significant anyway.

As well as the dti6300-16 I have a Humax 9200T and that has always been left on and it rarely has problems . The times it was left in standby it didn't work so well.

Read my theory about not leaving in standby



Doesn't make any difference at the moment until they implement a lower power mode

Good point. There were supposed to be problems over recording conflict because the box was thought to get confused about whether to remain tuned to current channels if tuners were 'in use'. If not left in standby, an unpredictable default action might have either led to loss of EPG or TUTV download or recordings. Because of the uncertainty, and in the context of missed recordings for no apparent reason, the easiest thing was to leave it in standby to give it the best chance of working properly. We have not had much trouble with failed recordings but they were widely put down partly to this conflict thing

What actually seems to happen is that a warning of conflict appears on screen and if is ignored the planned recording takes precedence, as one would have hoped but potentially annoying to some people just making a cup of tea or dropping off!

Anyway with the main update still pending the software may be already in the process of improvement, and maybe this has already been addressed. However it is still not clear whether the box now always 'knows it has two tuners' because we sometimes can't work out why the warning has appeared

Another thing which may have already been addressed recently is the notorious FF/RW, which actually works fairly well on our box at present, even at 64x Guess time will tell

PS See ironeagleuk already said it more succinctly while doing this

I've had a message from Top Up TV on my STB saying that a small number of customers have reported that they cannot see program information in the program guide. they say that their manufactures are working hard to resolve the problem. They also say that if anyone encounters this problem, they should turn their box off and back on at the plug to correct the problem.
Maybe a new software version soon ?

Just had a thought that this is the bones of the new software but they need a bit more sorting

Someone said 'invisible text' was due to a 'memory leak'. Looked that up and found that, in some software, variables need to be 'zeroed' if they are not re-initiated when the argument branches. Someone else said this was fairly basic stuff and, elsewhere, that unless the possibility had been considered all along, it could be hard to fix

After all the invisible text bug itself is hardly news for TUTV, but I wish them a fair wind

ever since this new softare upgrade my box has been recording the lottery channel and some top up tv info things

inthe top up tv hours box it is stated as recording 3 hours a week but there is nothing activated to berecorded in the progs list

any ideas ??????

It's unfortunately forced advertising - at present 3 hours worth are shoved on your box each week, even if you don't subscribe to TUTV. There is currently no way of switching it off but you can delete the actual programmes. However the 3 hours (as it stands currently - it was only 1 hour a week ago!) is still reserved for these downloads even if you delete them. This has only started happening recently. There is apparently some small print on your packaging that indicates that TUTV can reserve 15% of your box to stuff whatever they like on it. Although they don't specifically mention advertising.

It appears that these boxes are turning out to be ad subsidised even if you have no formal contract with TUTV.

thanks for that info thought a was goin loopy for a min lol

i just had my first set of forced downloads, im not bothered that much, but if it ever interfered with any scheduled recording! i'd be taking the box back to Argoose for sure.

I would actually prefer to pay more for the subscription than receive this horse manure!

Problem i have now got is everytime a planned recording starts the box changes the output channel to the one its recording! and it's lost all my series links, only noticed when Batman didn't record..ZAP. POW and they were gone

You and everyone else using the thing.

TUTV now appear to have broken series links entirely. I can no longer program in any episode of a series and have the rest recorded automatically - it no longer even ASKS about series links.

If you still have the receipt, take it back as unfit for the purpose for which it was sold.