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Lost Programming Guide


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Old 15-09-2008, 22:32
Mike_P
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The Program Guide on my DTR6300 gradually disappeared and now is completely devoid of any programs.

I got a message from TUTV saying that they were aware of some customers having such a problem and to switch the box off at the mains and then back on to see if it resolved the matter. Their engineers were investigating.

Presumably still investigating.
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Old 15-09-2008, 22:48
ironeagleuk
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So you've not been receiving the EPG updates?
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Old 16-09-2008, 08:21
albertd
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If, like the DHD4000, your box uses 4TV for its EPG data, maybe you have lost Mux D and can no longer receive channel 300.

Can you still get Virgin 1 and Film4 (among others)?
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Old 16-09-2008, 11:23
psionic
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If, like the DHD4000, your box uses 4TV for its EPG data, maybe you have lost Mux D and can no longer receive channel 300.

Can you still get Virgin 1 and Film4 (among others)?
It's different on the the DTI6300. EPG and series link data is transmitted on MUX A daily between about 11:30 and 11:45 AM
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Old 16-09-2008, 11:57
albertd
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It's different on the the DTI6300. EPG and series link data is transmitted on MUX A daily between about 11:30 and 11:45 AM
OK then, the same applies to the possibility of missing Mux A, in which case 'five' will be absent.
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Old 16-09-2008, 12:51
Mike_P
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1130-1145 in the morning always thought it overnight best leave it switched on tomorrow then - not noticed any missing channels - problem seemed to arise with a new channel arriving last week.
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