I have to second this comment. I too worked there when i was younger, and i know standards vary from place to place but it's exactly what went on in the place i worked.

People would stand at the back of the broiler and throw the frozen burgers in, they'd clatter about all over the floor and just get picked up and thrown straight in.

They burgers would sit in their buns in the steamer for, sometimes, 4 hours!!

After it all, i'd still prefer to eat at Burger King than McD's, that must say something about McD's?

That new one is so tiny though (compared to the one they used to have on the top floor) I was only in there because I have a book of money off vouchers Maybe that's why they served me dry and tastless burgers.


It was the same in the Sutton Town Center (St Nick's) outlet as well. The bun was definitely stale.

What did the management say when you reported the behaviour you saw?

Well my local Burger King seems OK

I've been in a few times recently as I have had some vouchers so its been a cheap lunch for us both (2 burger and chips for £1.99)

I never particularly want to sit in and eat mind and wouldn't have gone in had I not had the vouchers!!

I agree with that, not been in much since they changed to the crispy-style chips which are worse than Netto oven chips.

My local BK seems clean enough, half of the floor space is for queues (although I've never seen that many people in there; that said I don't go there that much), there's about 3-4 stools and then about 5-6 tables. Despite that description, I'd say it is the size of two paper shops, and the service and food seems OK.

But the one at Waterloo - ye Gods - what a despicable place. I had taken my son to a nearby TV studios and after feeling peed-off at not seeing a particular show, an out-of-the-norm sit-in meal at a KFC/BK/McD was a request I didn't mind fulfilling as there seems no other restaurant around. So we went there and I guessed they would be pretty busy considering the location in the station right by the platform and it was the school holidays, so we had to play 'find the menu' on our own. Found it and had the shout the order over many heads twice.

The staff was bloody miserable, I guess this may be because of the busy-ness but that wasn't my fault and for goodness sake, they work at a Central London branch - expect it! We went upstairs - it was nasty. The amount of people there and interchange of people leaving and coming to sit at a table was too quick and too much for the one poor worker that was there half of the time. There were flies buzzing round the place because the floor was so grimy and there were bits of food on the tables that the one worker had not got to yet; we used some hand wipes that I had in my bag to clean the table, it was just 'mank'.

When we left the table, we did our part in not leaving our mess but there were no bins to put it in. We took it downstairs and again no bin but to met with looks of disapproval from the staff, I guess this was due to not leaving it for the cleaner or for taking the initiative. I would have to be on the run or my stomach would had to be dribbling on the floor for hunger before I step in there again, and if I did - strictly for takeaway only.
Last edited by myss : 30-09-2008 at 18:55

"Well done sonny, here's a shilling, run along now"

The food in ours (Watford) seems OK but the place itself is filthy, sticky & grimy tables and seats, I once took the kids when they were little and vowed never again. We sometimes get take out but eating in is not pleasant.

I like BK

I haven't been in there for years, not since I worked in there!

In defence of BK, they can't help that a customer came in stinking of BO. I hate it when customers moan about a mess made by another customer, I'm sure the staff do what they can, but some people are just gross and trash the place. I get it a lot where I work, someone chucks food all over the floor, I go and get all the cleaning stuff, and before I've had a chance to get to it I have another customer in my face complaining about the mess. Give me a chance!