Apologies if there is a thread answering much of this already, I aint had a chance to look and I'm after a quick-ish response.

I am considering switching my Phone, BB and TV service from BT (incl Broadband Opt 3 and BT Vision Bronze package) to Tiscali, mainly to cut costs, but also as the Tiscali TV package looks quite tempting.

I have also seen an offer from Tiscali, if you sign up before the end of October, you get the TV+ box (recorder) free.

So, on the surface, Tiscali appear to provide: Free Phone line rental, Inclusive anytime UK calls, 8mb Broadband, a Tv service which includes all the channles I receive with BT Vision + additional ones including Sky 1, and a PVR for £24.99 (after 3 months £19.99 beforehand) which is roughly HALF the the cost of the equivalent service(s) with BT.

Basically just wanted some quick feedback/thoughts on Tiscali's services, and Customer services for when things go wrong.... and how often can/do things go wrong?

Cheers for any replies/advice given.

MJ

Its great if everything works fine and you dont need any technical support. If you thats when things might go sour... As it did for me. Depending how important having a decent internet connection is to you... They shape the traffic and things dont always work... Thats why I left after 6 years of being a happy HOMECHOICE customer.

Everyone will have their own experience, thats just mine for what its worth.

Cheers for the replies I've received (on here and via PM).

Aye, a decent speed/reliability BB connection is a must... possibly more important than the TV service - but was looking at Tiscali as it seemed to offer everything.

However, I have read some conflicting, often pretty poor reviews of Tiscali's BB service, and Customer service, which is worrying.

Anyway, gonna ring BT for my MAC code tonight, as I 've also read of people being able to negotiate some decent discounts on threat of leaving.

But, if they can't offer a decent incentive/offer to stay, i'll get my code and start looking in earnest for a lower cost option.

MJ

It seems to the the quality of service you get depends on where you live.I live in Herts very near to the original Homechoice location and have had few problems.As for the Broadband,even with IPTV on I still get 4mb down and thats any time of day.All in all I've been more than happy.BB ,phone with free calls and a decent telly service for £25,does the job for me.