Sony w890i wont work on Tesco MMS

JethroUK · 02-11-2008, 11:34

Sony w890i wont work on Tesco MMS

Downloaded settings from Tesco a dozen times - nope

Downloaded (different) settings from Sony Erricson - nope

Spoke to Tesco services - nope

had the manual setting emailed from Tesco - nope

It's something & nothing and it's driving me nuts

Any ideas at all?

prking · 02-11-2008, 20:13

Make sure the phone is set to send MMS via GPRS and not via 3G.

JethroUK · 02-11-2008, 22:38

It does use GPRS and i should've said that it does actually send mms messages - it just wont receive them - just get a message to view them on the web

prking · 03-11-2008, 07:46

Ah, that's a different matter. I can think of two possibilities.

It may be that your account is not properly set tup for MMS. Phone them and ask them to double check. (I don't mean the settings, but the systems at their end).

You didn't, by any chance, port your number in. Especially from T-Mobile/Virgin? I have heard of this happening before.

JethroUK · 03-11-2008, 16:39

I did port my number in - and i'm going to give them a ring right now - let you know

prking · 03-11-2008, 17:51

Goog luck with it. They may need to get their number porting team to talk to your old network to sort it.

JethroUK · 03-11-2008, 18:34

MMS should be activated in next 48 hours (it wasn't)

Cheers

manage to get a refund for the times i "tried" to send mms

.

02-11-2008, 11:34	#1
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	Sony w890i wont work on Tesco MMS Sony w890i wont work on Tesco MMS Downloaded settings from Tesco a dozen times - nope Downloaded (different) settings from Sony Erricson - nope Spoke to Tesco services - nope had the manual setting emailed from Tesco - nope It's something & nothing and it's driving me nuts Any ideas at all?

02-11-2008, 20:13	#2
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Make sure the phone is set to send MMS via GPRS and not via 3G.

02-11-2008, 22:38	#3
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	It does use GPRS and i should've said that it does actually send mms messages - it just wont receive them - just get a message to view them on the web

03-11-2008, 07:46	#4
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Ah, that's a different matter. I can think of two possibilities. It may be that your account is not properly set tup for MMS. Phone them and ask them to double check. (I don't mean the settings, but the systems at their end). You didn't, by any chance, port your number in. Especially from T-Mobile/Virgin? I have heard of this happening before.

03-11-2008, 16:39	#5
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	I did port my number in - and i'm going to give them a ring right now - let you know

03-11-2008, 17:51	#6
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Goog luck with it. They may need to get their number porting team to talk to your old network to sort it.

03-11-2008, 18:34	#7
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	MMS should be activated in next 48 hours (it wasn't) Cheers manage to get a refund for the times i "tried" to send mms .

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Sony w890i wont work on Tesco MMS