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The voice of BT - 1471 |
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#1 |
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Forum Member
Join Date: Nov 2004
Posts: 4,251
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The voice of BT - 1471
Does anyone know who the voice is for 1471?
It's the same lady who says "the number you have dialled has not been recognised, please check and try again". To my knowledge, it's been the same voice since 1994, yet despite my continued research, I cannot for life of me find out who it is. |
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#2 |
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Inactive Member
Join Date: Jun 2008
Location: Sutton Coldfield
Posts: 3,879
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I think it may be the same voice who was on cable, then Telewest. I have often wondered who it is.
Thinking back - i am sure i remember an advert back in the late 90's and i think she was in her late 20's/ early 30's with blonde hair in a bob-cut style...but i cannot remember her name...but i know exactly who you mean though.
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#3 |
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Forum Member
Join Date: Nov 2004
Posts: 4,251
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It's been over a year and I'm still very curious about this.
My quest may have moved a step forward today when I called HSBC and (I believe) I heard this woman as the automated voice. |
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#4 |
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Forum Member
Join Date: Dec 2009
Posts: 41
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It's my mum.
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#5 |
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Forum Member
Join Date: Apr 2008
Location: Scottish Borders
Posts: 30,167
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I thought they were electronically generated.
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#6 |
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Forum Member
Join Date: Dec 2006
Posts: 5,127
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Quote:
I thought they were electronically generated.
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#7 |
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Forum Member
Join Date: Sep 2004
Posts: 4,719
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Quote:
I thought they were electronically generated.
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#8 |
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Forum Member
Join Date: Jun 2008
Location: Button Moon
Posts: 7,251
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Quote:
Does anyone know who the voice is for 1471?
It's the same lady who says "the number you have dialled has not been recognised, please check and try again". To my knowledge, it's been the same voice since 1994, yet despite my continued research, I cannot for life of me find out who it is. |
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#9 |
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Forum Member
Join Date: May 2009
Location: Devon
Posts: 12,830
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You will find a number for BT Swindon (Head Office and Research) somewhere. Phone them up and ask them.
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#10 |
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Forum Member
Join Date: May 2009
Location: Devon
Posts: 12,830
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1471 might be Martlesham and Ipswich
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#11 |
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Forum Member
Join Date: May 2009
Location: Devon
Posts: 12,830
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Sorry, I am half cut and on my own this New Years Eve.
My Ring tone is a BT Public Red Telephone Box....it is very loud and scares the hell out of other shoppers when I am on the high st. |
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#12 |
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Forum Member
Join Date: Sep 2007
Posts: 485
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Quote:
I definitely remember reading that they recorded a cross section of different ages and genders, and then electronically combined them to come up with a voice that wouldn't be too offensive to anyone, but I don't remember if they then selected the person with the voice most closely resembling this 'average' to record the messages or actually used a computer generated 'average voice'.
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#13 |
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Forum Member
Join Date: Nov 2004
Posts: 4,251
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The same voice is now used on HSBC numbers.
0800 032 1770 - automated EDIT - oops, already mentioned this here. But it just goes to show how difficult this is to answer. I also phoned up BT Head Office and they had no idea. |
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#14 |
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Forum Member
Join Date: May 2007
Posts: 21,375
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I'm sure (99%) that it is some sort of synthesis/electronic voice.
I'm sure I've read that before. Ergo you probably find the 'rights' to the software or whatever creates it can be sold (in this case, to HSBC) |
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#15 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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wow this is an old thread... and when did andy calton get made inactive?
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#16 |
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Forum Member
Join Date: Sep 2007
Posts: 485
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Hsbc
It probably is the same person.
Its part of BT's IVR service what they provide for companies, the same one for BT Business 152 is the same as the DWP helpline. I heard that when these people die or quit the job they replace them with somone else, thats what happened with the talking clock. In fact the talking clock on Virgin Media is now different to the BT one, it looks like they have there own. |
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#17 |
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Forum Member
Join Date: May 2007
Posts: 21,375
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Quote:
It probably is the same person.
Its part of BT's IVR service what they provide for companies, the same one for BT Business 152 is the same as the DWP helpline. I heard that when these people die or quit the job they replace them with somone else, thats what happened with the talking clock. In fact the talking clock on Virgin Media is now different to the BT one, it looks like they have there own. I'm 99% sure that it's synthesised or artificial in some shape or form. |
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#18 |
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Forum Member
Join Date: Nov 2003
Location: London
Posts: 24,469
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Why it is that whenever an old thread gets re-energised, there is always at least one 'Inactive member' who has posted in it?
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#19 |
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Forum Member
Join Date: May 2008
Posts: 22,335
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When I worked for BT we had a contract with RBoS just after Natwest merged with them and they needed a job done where a recording needed to be put on the main Natwest number advising them that the number will be changing.
It was me who got to do the recording. Took about 10 goes though ![]() So in answer to the OP its probably some BT office monkey who picked up the request first |
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#20 |
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Forum Member
Join Date: Mar 2008
Posts: 935
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Changing company, what about the female voice on Orange? Is she on Helium?
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#21 |
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Forum Member
Join Date: Sep 2004
Posts: 4,719
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Quote:
When I worked for BT we had a contract with RBoS just after Natwest merged with them and they needed a job done where a recording needed to be put on the main Natwest number advising them that the number will be changing.
It was me who got to do the recording. Took about 10 goes though ![]() So in answer to the OP its probably some BT office monkey who picked up the request first
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#22 |
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Inactive Member
Join Date: May 2003
Posts: 4,122
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I believe the voice is Eleanor Bron. Quote:
In 1985, Bron was selected for her authoritative tone to become "the voice of BT" and can be heard on various error messages such as "Please hang up and try again".
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#23 |
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Forum Member
Join Date: Jan 2006
Posts: 1,496
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Quote:
I believe the voice is Eleanor Bron.
I'm not certain but from what I remember the error voice is a much harsher sounding woman than the nice 1471 lady. Who does indeed sound a bit robotic. Just imagine the mischief that could be done if someone got their hands on that software....mwa haha |
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#24 |
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Forum Member
Join Date: Jun 2010
Posts: 200
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Quote:
I think it may be the same voice who was on cable, then Telewest. I have often wondered who it is.
Thinking back - i am sure i remember an advert back in the late 90's and i think she was in her late 20's/ early 30's with blonde hair in a bob-cut style...but i cannot remember her name...but i know exactly who you mean though. ![]() She was at Eastbourne doing a drama and I remember reading about it in her mini biography in the shows programme. Unfortunately, I cannot remember her name or whether it said she was the voice of Orange or BT. |
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#25 |
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Forum Member
Join Date: Feb 2008
Location: Under the rose
Posts: 2,934
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Kind of related, my Mum thinks that when the BT callminder voice says 'the caller did not leave a message', she sounds really cross about it!
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