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Are you able to change details of your price plan? |
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#1 |
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Forum Member
Join Date: Nov 2008
Posts: 152
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Are you able to change details of your price plan?
I am currently on an 18 month price plan with vodafone, im about 10 months in.
anyway, my price plan is 500 minutes and 1000 txt messages. I have been looking at the vodafone website, and it seems their £35 price plan which i am on now offers unlimited texts. My question is, am i able to change the datails of my contract/price plan within the contract to maybe get the unlimited texts, or do i have to stick to what i have?? |
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#2 |
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Forum Member
Join Date: Jan 2005
Location: Siophie Land
Posts: 6,535
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do you use 1000 txts a month
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#3 |
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Forum Member
Join Date: Nov 2008
Posts: 152
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yes i have done for the past few months and have been paying more than my £35 per month since about about july.
Ive just called them, hung on for 27 mins, and was told NO, i can only get unlimited if i pay an extra fiver, and was given some shite about vodafone being one of only a few companies that allow their customers to increase or downgrade their tarrifs, which is a load of rubbish. |
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#4 |
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Forum Member
Join Date: Jan 2005
Location: Siophie Land
Posts: 6,535
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you might be better posting on the vodafone eforum they might be more helpful
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#5 |
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Forum Member
Join Date: Nov 2008
Posts: 152
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aint much point man if they have told me no, i want a new phone more than anything else, but im not due an upgrade from the network until about may next year ...
i had a question about that as well, but no one answered it in the thread i made
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#6 |
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Forum Member
Join Date: Jan 2005
Location: Siophie Land
Posts: 6,535
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email this guy Vittorio.Colao@vodafone.com
the top dude there i did last week after i was disconnected due to my ex not paying bills that was under my name cs said unless i pay over £150 they would not to anything and was unable to reconnect mine quick e-mail to that guy above and all charges where dropped and they cancelled her account and reconnected mine |
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#7 |
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Forum Member
Join Date: Nov 2008
Posts: 152
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worth a shot, email sent, cheers boss
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#8 |
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Forum Member
Join Date: Jan 2005
Location: Siophie Land
Posts: 6,535
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let us know how you get on
i got a call from a woman within 2 days telling what they have done |
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#9 |
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Forum Member
Join Date: Nov 2008
Posts: 152
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i just mailed the question above, probably get the same reply, but worth a shot;
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