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Are you able to change details of your price plan?


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Old 17-11-2008, 18:45
luiskero
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I am currently on an 18 month price plan with vodafone, im about 10 months in.

anyway, my price plan is 500 minutes and 1000 txt messages.

I have been looking at the vodafone website, and it seems their £35 price plan which i am on now offers unlimited texts.

My question is, am i able to change the datails of my contract/price plan within the contract to maybe get the unlimited texts, or do i have to stick to what i have??
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Old 17-11-2008, 18:48
daz_f
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do you use 1000 txts a month
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Old 17-11-2008, 18:58
luiskero
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yes i have done for the past few months and have been paying more than my £35 per month since about about july.

Ive just called them, hung on for 27 mins, and was told NO, i can only get unlimited if i pay an extra fiver, and was given some shite about vodafone being one of only a few companies that allow their customers to increase or downgrade their tarrifs, which is a load of rubbish.
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Old 17-11-2008, 19:05
daz_f
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you might be better posting on the vodafone eforum they might be more helpful
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Old 17-11-2008, 19:09
luiskero
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aint much point man if they have told me no, i want a new phone more than anything else, but im not due an upgrade from the network until about may next year ...

i had a question about that as well, but no one answered it in the thread i made
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Old 17-11-2008, 19:15
daz_f
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email this guy Vittorio.Colao@vodafone.com

the top dude there

i did last week after i was disconnected due to my ex not paying bills that was under my name

cs said unless i pay over £150 they would not to anything and was unable to reconnect mine

quick e-mail to that guy above and all charges where dropped and they cancelled her account and reconnected mine
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Old 17-11-2008, 19:25
luiskero
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worth a shot, email sent, cheers boss
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Old 17-11-2008, 19:28
daz_f
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let us know how you get on

i got a call from a woman within 2 days telling what they have done
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Old 17-11-2008, 19:29
luiskero
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i just mailed the question above, probably get the same reply, but worth a shot;
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