I had a 12 month contract with 02 paying £40 a month , when I got to the 11th month I rang to give 30 days notice and was going to move to PAYG as I was happy with my existing phone
They converted my account to a sim only deal , £10 per month , 200 mins , 400 texts unlimited 02 to 02 calls and 30 days notice required .
They then credited the last £40 payment that I had made and then set up the new charge of £10 month , this meant that I got the next 4 months with no other payment as the credit for the last month of the contract paid for the next 4 months of my sim only deal . My phone number , sim and phone stayed the same .
Now my wife wants to do a similar thing in a few days time and convert the last £40 payment into a credit as above .
However she is then wanting to port her number to Vodafone on her new contract she is starting next week
What will happen to her sim only account with the £40 ish credit that doesn't have a number allocated to it ?
And what will happen to the credit balance on her account
I was hoping they would just issue a new sim and phone number so that my youngster can use up the balance on the account .
Is that possible or will she just have to port her number towards the end of her old contract ?
They converted my account to a sim only deal , £10 per month , 200 mins , 400 texts unlimited 02 to 02 calls and 30 days notice required .
They then credited the last £40 payment that I had made and then set up the new charge of £10 month , this meant that I got the next 4 months with no other payment as the credit for the last month of the contract paid for the next 4 months of my sim only deal . My phone number , sim and phone stayed the same .
Now my wife wants to do a similar thing in a few days time and convert the last £40 payment into a credit as above .
However she is then wanting to port her number to Vodafone on her new contract she is starting next week
What will happen to her sim only account with the £40 ish credit that doesn't have a number allocated to it ?
And what will happen to the credit balance on her account
I was hoping they would just issue a new sim and phone number so that my youngster can use up the balance on the account .
Is that possible or will she just have to port her number towards the end of her old contract ?