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Help Please! Carphone Warehouse Insurance


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Old 21-11-2008, 19:00
JJ2006
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Join Date: Mar 2006
Posts: 227

Hi there. As I was getting off the bus today i dropped my phone and another bus ran over it! as a result, my phone is totally ruined (smashed to smithereens)!

currently have carphone warehouse insurance and was wondering if it will be posible to simply go into carphone warehouse and get a new phone on the same day. Any help would be greatly appreciated.

Many thanks
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Old 22-11-2008, 11:04
markrduk
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Join Date: Sep 2007
Location: Manchester
Posts: 1,225
I don't actually have any idea how CW's insurance works.

However, I imagine though that you will have to wait for your replacement phone! You usually have to fill in a claims form and send it off... It will take at least a few days to process your claim and they will let you know if your claim has been successful. I expect it may be reconditioned rather than a new phone too!

Whether CW do courtesy handsets still I don't know - somebody will clarify all this I am sure.
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