[JJ2006]

Hi there. As I was getting off the bus today i dropped my phone and another bus ran over it! as a result, my phone is totally ruined (smashed to smithereens)!

currently have carphone warehouse insurance and was wondering if it will be posible to simply go into carphone warehouse and get a new phone on the same day. Any help would be greatly appreciated.

Many thanks

[markrduk]

I don't actually have any idea how CW's insurance works.

However, I imagine though that you will have to wait for your replacement phone! You usually have to fill in a claims form and send it off... It will take at least a few days to process your claim and they will let you know if your claim has been successful. I expect it may be reconditioned rather than a new phone too!

Whether CW do courtesy handsets still I don't know - somebody will clarify all this I am sure.