Thank you for contacting Amazon.co.uk.
Please accept my sincere apologies for any inconvenience this may
have caused you.
I highly appreciate your patience and understanding in this case.
I hope that you would appreciate that being the retailers we are
totally dependant on our suppliers for the supply, and the latest
information from our suppliers shows that they are facing unexpected
delays in obtaining this item "Confessions of a Kamikaze Cowboy: A
True Story of Discovery, Acting, Health, Illness, Recovery, and Life
(Paperback)".
We may need some additional time to obtain this item.
We now expect your order to be delivered by April 10, 2007.
Our suppliers have proven over time to offer a very efficient and
reliable service. However, we are very aware that as a company we
rely heavily on the suppliers to supply our customers with their
items, and that any delay during the process such as this reflects
badly on us.
I do accept that the delivery date for this order is longer than it
should be. Please accept our sincere apology for the length of time
it has taken.
On the date of dispatch, we will send you an e-mail confirming the
date, contents and method of delivery.
To check the status of your order, or view estimated dispatch and
delivery dates, please visit Your Account at the top of any page on
our website or use the following URL:
http://www.amazon.co.uk/your-account/
Please contact us (by visiting the following link) if you do not
receive your e-mail confirmation by April 11, 2007 and we will
investigate:
http://www.amazon.co.uk/email
If you wish to cancel the item or order, please visit the following
link:
In addition to our large selection, one of the benefits we'd like to
offer our customers is convenience, and we have not met that standard
in this case.
I do understand that a gift certificate cannot really make amends
for the late arrival. Please accept it as a goodwill gesture and
apology for adding stress to what should have been a happy occasion
