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Foxsat-HDR Bugs Thread [Merged]
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carvell
13-12-2008
AHA!!!!!

That must be why ITV HD aren't showing True Lies as being in HD tonight - because that's also a split event!

Pretty bad bug then - split events don't support the HD flag. Wonder if it's a Humax or a Freesat thing.
son_t
13-12-2008
Originally Posted by carvell:
“AHA!!!!!

That must be why ITV HD aren't showing True Lies as being in HD tonight - because that's also a split event!

Pretty bad bug then - split events don't support the HD flag. Wonder if it's a Humax or a Freesat thing.”

Well done Freesat! Two cock-ups in one night - nice!

Well, another revealing thing from this - ITV have finally worked out how to code up a Split Event programme! (They've never been able to do this before!) But have balls it up for those wishing to schedule the HD version to record!
m0aur
13-12-2008
Quote:
“I think if non freesat was removed there maybe a lot of angry people about quite a few of the people i know who bought a humax hd and the 4 people i know who have hdrs have them mainly for the non freesat mode myself included.”

I cancelled my £32 per month Sky subscription, when like many others I realised I was watching mainly free channels anyway, and I refused to pay greedy Sky to record on my own Sky HD HDD that I had paid good money for. I decided that as a matter of principle that I would rather pay £299 for a Freesat HDR than chuck a tenner a month into Sky's pocket for what amounts to no service from them at all.

Now if a lot of us users are more interested in the non-Freesat mode, it really begs the question, how many of us would have paid 300 quid for a Freesat HDR if we could record for free on our Sky HD boxes?, not many I think!. Sky must be blinded by greed.
m0aur
13-12-2008
Originally Posted by Barry:
“And

You would be wrong yet again.

A quick check of the data, and it would appear C4 used the same Series data for Friday racing, and Sat Morning Line......so the HDR actually worked as it should have done.”

If that is the way it was intended, then I can only assume the caboodle was a brainchild of an idiot.
tejay
13-12-2008
When recording BBC 1 and ITV 1 tonight both at the same time should that restrict what else you can view, as when I used the up/down on the remote It went from channel 101 to 103 to 114, 952, 953 could not get the channels between these?. I have both lnbs connected.
One other query, when I change channel when viewing through hdmi I get audio break through, when viewing by scart it doesn't do this, does anyone else have this? not a major problem but it is annoying me a little.
Thanks
awo1949
13-12-2008
Originally Posted by machare:
“Quite, I think that what we need is a version of the firmware that combines Freesat and non Freesat modes, lets you schedule recordings using the Freesat EPG (for your favourite channels!) and perhaps does not bother with the Freesat logo. - i.e. is not officially a Freesat receiver but makes use of the excellent hardware.”

It probably wouldn't need that. It could still be branded freesat as long as it displayed freesat and non-freesat EPGs seperately. That need only be a function of the GUI. There doesn't seem to be any freeat requirement for the degree of seperation that exists in the HDR. That is a choice Humax made. Probably for good reason, but it appears to give rise to a host of problems.
Twigy
13-12-2008
I have over the past few days plugged a usb 350gb hard drive into the back of my Humax.
I copied 2 films to it and it said 59% full, I have copied another 5 more films, and each time I have checked as to how much room I have left, it seems to be 1% for each film.
It says now after 7 films 64%.
Is this normal?
Chippy99
14-12-2008
Originally Posted by m0aur:
“I was highlighting a recording problem with the HDR, not a listing problem.

With regard to "Winning many friends", YOU are the one with the snotty arsey attitude, and for your information, I have no wish whatsoever to win over the sniping, knowall know bugger all priggish element that sadly frequent all forums I have visited, my life is not that sad.”

Says it all really.
Chippy99
14-12-2008
Originally Posted by son_t:
“I don't know what you are doing or how you are doing it but...

(Your clash, seems to be a clash if you have both BBC HD and the results show scheduled, as the results show will also schedule the actual show on BBC1 as it is link via the split event!)

SCD is a split event programme on BBC1, and when scheduling this, it does not give an HD alternative. It will just record the programme on BBC1 and then later the results show...

If you schedule the BBC HD of SCD it will just record that (and not the results show...)

The box is doing with what ever metadata it is getting...”

Thanks - I appreciate what it's doing with the split recording thing.

However, I was not scheduling anything else to record. So 1 HD recording + 1 SD recording = 2 which is OK.

The box was signalling a clash with another scheduled recording, scheduled for a different time on a different day. Which clearly did not clash.

That's the bug I am reporting, not any metadata problem.
White-Knight
14-12-2008
Wanted to add to my teletext bug above, it seems I'm having problems displaying any teletext when a recording is even scheduled nevermind in progress.
son_t
14-12-2008
Originally Posted by Chippy99:
“Thanks - I appreciate what it's doing with the split recording thing.

However, I was not scheduling anything else to record. So 1 HD recording + 1 SD recording = 2 which is OK.

The box was signalling a clash with another scheduled recording, scheduled for a different time on a different day. Which clearly did not clash.

That's the bug I am reporting, not any metadata problem.”

There were some replies below mine that explained what the EPG was doing... have a read...

But essentially, for some stupid reason, the BBC decided to code up the SCD and the results show as a split event for last night, when previously they have not...

So when you scheduled the results show, it also scheduled the main show which is on at the same time as the HD SCD you had scheduled and Harry Hill - hence a 3 way clash!

(The best you could have done is set a one off timer for the results show, or wait until the main SCD show started and then schedule the results show.)
Ardee
14-12-2008
Originally Posted by carvell:
“On my (Panasonic) TV, if you set it to 4:3 it'll be in 4:3 all the time, unless the 16:9 flag is set in which case it sets itself to 16:9. This results in it always being in the correct aspect for whatever's on.

From posts above, it sounds like it's the same kind of deal with the PVR?”

This is really OT, but I found the same. Setting the the Humax to 4:3 pillar box gives correct display automatically on all "proper" channels. I think the Humax always sends 16:9 to the TV and just frames the picture according to whether the 16:9 flag is broadcast or not.
awo1949
14-12-2008
Originally Posted by Ardee:
“This is really OT, but I found the same. Setting the the Humax to 4:3 pillar box gives correct display automatically on all "proper" channels. I think the Humax always sends 16:9 to the TV and just frames the picture according to whether the 16:9 flag is broadcast or not.”

That isn't quite good enough. Much (if not most) 4:3 these days is actually a 14:9 letterbox in a 4:3 frame. With this, a 4:3 pillar box in a 16:9 frame results in black edges all around. The 14:9 pillar box option is possibly more useful.
Chippy99
14-12-2008
Originally Posted by son_t:
“There were some replies below mine that explained what the EPG was doing... have a read...

But essentially, for some stupid reason, the BBC decided to code up the SCD and the results show as a split event for last night, when previously they have not...

So when you scheduled the results show, it also scheduled the main show which is on at the same time as the HD SCD you had scheduled and Harry Hill - hence a 3 way clash!

(The best you could have done is set a one off timer for the results show, or wait until the main SCD show started and then schedule the results show.)”

I will now state for a THIRD time that my box was showing a clash with a program on a different day. Please read this and don't make me say it for a fourth time!
Ardee
14-12-2008
Originally Posted by awo1949:
“That isn't quite good enough. Much (if not most) 4:3 these days is actually a 14:9 letterbox in a 4:3 frame. With this, a 4:3 pillar box in a 16:9 frame results in black edges all around. The 14:9 pillar box option is possibly more useful.”

Not my experience. The old stuff I watch is 4:3, and the only 14:9 I see is on news items and the like, where they frame them in 16:9 before broadcast.

Unless there is a 14:9 flag, I can't see how your scheme would work.
son_t
14-12-2008
Originally Posted by Chippy99:
“I will now state for a THIRD time that my box was showing a clash with a program on a different day. Please read this and don't make me say it for a fourth time!”

Tell us what day and what programme, then! Harry Hill in the current EPG is only on, on a Saturday!! (I did a search, and the 8 days EPG, includes yesterday's, BTW.)
Ronnie_90
14-12-2008
Hi, after having the Foxsat-HDR for a few weeks, I have noticed there are a number of small issues. Could other users please post any problems they have had? I have had these problems:

-The box fails to output an HDMI signal after coming out of stand-by, so a reset is required.

-There is no sound after coming out of standby, this can be fixed by taking the HDMI lead out of the back and reinserting it.

-The EPG fails to record a program or notice that it’s in HD.

-The box can freeze and reset.

-Recordings can fail for an "Unknown Reason".

-Items in the planner that have been set to recorded, are recorded, but still remain there in the list.

-HD recordings can have pixilation, but are still watchable.

-The sound can be out of sync.

-The front display can freeze and not display any new data.

These faults are not major; the box is great and way better than Sky+. I hope Humax can erase these problems very soon!
MikeHadley99
14-12-2008
Anyone reading this thread would start to think that the Humax PVR is not worth having.

Personally I am glad that I have one at all - it seems that most will not get one until sometime in the New Year.

OK, its not perfect, but them neither am I - my ears stick out but my children still love me.

And what did we expect? Anyone who has one is knowledgable enough to have anticipated its release and made the appropriate efforts to acquire one is surely knowledgable enough to be aware that there would be a few bugs in it.

Mine works, I want it only for its prime purpose, freesat mode, and it hasn't let me down (yet).

Of course there I things I would like changed, favourite EPG, bigger play/fast/next buttons on the remote, quicker delete, but then what have we ever purchased that was absolutely perfect. These are not bugs, just design short-sightedness.

Am I happy with my purchase? Yes. How many of the complaints listed above would cause me to return the box for a refund? None

Thank you Humax, I am a happy bunny. I hope, but don't demand, that there will be some improvements to the software interface over the coming months, but meanwhile, what I have is so much better than the alternative - nothing.

Happy Christmas watching to all who have contributed above, I have certainly learned a few things that are not in, or properly explained in, the manual and will certainly keep reading this thread.

Oh dear, now I have to sit down and watch Star Wars in High Def on my HD projector, what a drag !

wilvo
14-12-2008
I'd consider some of those pretty serious bugs.
Panman1300
14-12-2008
I don't recognise any of those problems as something that happens on the unit I have. I suggest you get the box replaced under warranty as it sounds a dodgy unit.
wilvo
14-12-2008
Just to add, my box is locking up too, it takes a hard reset to clear it.
Ronnie_90
14-12-2008
Originally Posted by Panman1300:
“I don't recognise any of those problems as something that happens on the unit I have. I suggest you get the box replaced under warranty as it sounds a dodgy unit.”

I dont think its a dodgy one, but something to do with the software. All these bugs have only happened once so far.
Even if i wanted a replacement, i would not get one for a while.
carvell
14-12-2008
Looks like a dodgy box to me - I've had none of those problems.
dat
14-12-2008
Not had any crashes/lockups, but have had

- several failed recordings
- on three occasions series linked recordings have just not been made - no failed recording note or anything (just as if the recording hadn't been set - but definitely was and the next episode was set to record, and did record ok)

- a near-repeatable failure of recordings if it's left tuned into Cbeebies when it goes off air (subsequent recordings fail until channel is changed) - I say near-repeatable as the first two times I tried to induce the failure I succeeded but the third time I didn't. It's also been reproduced by another user, so not just my setup

- inability to set a recording on ITV HD (Star wars VI initially couldn't be set, but nearer the scheduled time could be, True Lies couldn't be) - this is presumably a fault in the EPG data from ITV, I include it as a bug as there's no other way to set an ITV HD recording - would be nice if a manual override was provided to deal with these cases. Especially as ITV presumably have little incentive to get the HD data correct as they'd rather people watched live and see the ads rather than record and skip them.

- no way that I can see to use accurate recording (start/stop times) on channels that support them and manually pad on those that don't


And some documentation errors
- should tell you to remove both plastic sheets from front panels
- ability to record 80 hours HD is wrong - at around 8G per hour you get under 40 hours of BBC HD

Finally hardware issues
- remote is too directional
Panman1300
14-12-2008
Given that list of issues and not ones that appear on the other bug list, I would still recommend reporting it to your supplier and request a replacement when they get more stock. Explain that you are prepared to wait for the stock situation to improve, but get it registered as a faulty unit (and get a later production unit ).

If there were firmware issues I would expect to see many, many more reports.
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