Failure to record bug

From time to time the box will fail to record all or or part of a programme for no discernable reason. In my experience when this happens the reason given is "unknown reason".
This is simply ridiculous. The box must know why it did not attempt to record or abandoned recording. So, two bugs:

1) Random (rare) failures to record for no reason.
2) Failure to communicate the reason it thought it could not record.

Opps, I think I may have placed my posts on the wrong section ??

Issues with HUMAX HDR

http://www.digitalspy.co.uk/forums/s...d.php?t=965706

I don't want to resurrect the lip-sync problems we had with the Foxsat receiver but I get the distinct impression that it's lost when a programme is paused and then Play is pressed. Not every time, but enough times for me to have noticed.

Anyone else?

I only ever had it once and that was with the football on ITV HD, I was struggling to get the timing right as they were going from studio to crowd shots so I went back in the recording so I could see them speaking and it was fine, then I went back to the live broadcast and it was fine.

Very strange.

In fairness I haven't tried a back to back test. Just eg recorded a program off BBC 1 then later on switched from live BBC1 to the recording. Everytime i@ve done this I've noticed the recording has noticibly less noise and as a result is smoother and sharper. I'm not going to say its like night and day, but it is there. Its a small improvement but a noticible one in my opinion.

Not wrong - just a valid section as this one. I've answered BTW...

Yes I have just had that problem two days on the run with the same programme. I set it to record Foyles War each afternoon on a series link. Monday failed with the "Unknown Reason" as did Tuesdays. I have now deleted the series link and reset it. See if it records tomorrow.

Another issue I have - Is it a bug or not? - I have the unit connected to a Panasonic tv using a HDMI cable. If I am watching normal TV (eg from built-in freeview) when the unit wakes up to look for a scheduled recording, it changes the channel over to the AV for about 10 seconds then returns. Shouldnt the HDMI remain inactive when it is only waking up or beginning a recording?

If anything its a bug with the panasonic, nothing like that happens with my Sony.

Looks like your TV thinks a new input is switched on and changed but then realises it hasnt come on so returns you to freeview.

Maybe try to turn off the hdmi control link?

I have that too on my Panasonic - damned annoying when it happens. Don't know whether it is the Humax or the TV.

Have sent question to Humax - no reply as yet!

Taliska

As I said, no problem here or anywhere else it seems, 2 problems on panasonics so it would be logical that its the TV.

I wouldn't say that's a TV problem. Seems to me the Panasonic is doing what it's supposed to do and switching to a new active input. Presumably the Sony's aren't designed to do that, or maybe they take longer by which time the Humax HDMI signal has powered off. Maybe the HDMI output is only active for 1/10th of a second?

Whatever. The Humax shouldn't be waking HDMI up when it comes out of sleep to record something.

Bug.

Same here I've also reset the series link - and also set one on the London region in case it's the EPG data on my local region (Meridian south) that's causing the problem.

I had Foyle's War setup as a series link using accurate record, and Monday's (The French Drop) recorded alright. Tuesday's and Wednesday's (today) have failed with 'unknown reason'. I'm setup with a Bath postcode. I've scrapped the item from the schedule and then reinserted it, still as a series link.

I have two boxes which both recorded Foyles War on Monday but both failed to record it on Tuesday and again today

I see also the failed items are not placed in a sub folder and say CHN 103 rather than ITV1MERS.

Automan.

Not sure if the following is a bug or a feature request but here goes...

If I press Media and then Yellow this takes me to the Scheduled Recordings list which has 'expired' series timers listed first. Unfortunately, I have nine such timers at the top of the list, some dating from 19 December, and so the next 'live' timer is not visible without scrolling down through the list: no doubt this situation will become worse over time.

I assume these timers have not been deleted and are still present as the box is waiting for the next programme in the relevant series to appear in the EPG? If this is the case, wouldn't their positioning be improved if they were placed either at the end of the list or in a separate 'Dormant Timers' folder until they are next used?

I agree, I think the issue is more to do with the Freesat than the Panasonic. The Panasonic is designed to autoswitch HDMI1 when it receives a signal. I dont really want to de-activate the autoswitch because this is really useful when you switch on the Freesat, as you dont have to select the AV manually, but I wouldnt have thought it should be doing it when it just wakes up.

I have a Freeview PVR also linked to the Panasonic with a scart and that switches the AV channel when I switch it on, but it doesnt do it when it starts recording on a timer.

By the way, Foyles War recorded OK today (Wednesday). As the fail to record seem to be only on certain programmes, and others experience them on these programmes, then maybe it is the epg data that is at fault, but still, my other PVR doesnt seem to have a problem with it. Is it maybe because I have the record set to auto and someone forgot to send the signal to say the programme has started? Strange though how different people had different episodes fail to record.

I read somewhere that the expired series will self delete after a period of time. I cant remember how long it was, but it was a very long time. So, I agree, you will end up with a lot of expired series timers at the top of the list unless you delete them manually when you know the series has finished. Annoying - probably cant be classed as a bug, just something not given much thought in the sofware.

No, my Sony switches fine and only when its supposed to, this looks like a panasonic issue to me. If it works on all other TVs except the panasonic,, i cant see why you would blame anyone except the TV.

Yeah, I think they will be deleted in a few months. If I know a series has ended, I delete them myself. Ive even deleted the FA cup timers because it annoys me having them there even though the next round is not far away.

It is annoying, Id like a firmware update to sort this so we can perhaps press opt+ to manage the expired timers.

A couple of observations:

- if we're not sure that it's safe to delete them then doing so may well cause problems later on.

- f we've got automatic series links then surely the whole process should be transparent to the user and not need any housekeeping.

It would seem that we're experiencing a user interface that looked good on paper but starts to become less so once in the real world and in the hands of real users.

It is safe to delete them, we have been told that by Humax. Why wouldnt it be safe to delete them? If that was the case then it wouldnt be safe to delete active timers and it would be really stupid to release a box like that.

The panasonic is designed to switch to hdmi1 if there is a fresh signal independently if the connected device is supporting CEC or not and thats good so.
Its a design flaw at the humax to send a signal via hdmi if nobody want one at start of a recording during wakeup.

Perhaps because the series link would be lost? I don't know. It's never a good idea to go around deleting things you don't know about/understand.


Deleting an active timer and deleting one of these timers is not the same thing.


Stupid isn't a word I use.

Boxes are released with bugs. They're also released with poorly designed 'features'. Neither is intentional. Both need attention.

Failed to record again on both boxes today

Is the issue just on ITV Meridian?

Automan.

Recorded fine for me all Week until yesterday....ITV WestCountry.

(note similar reported in freeview PVR forum as well....ITV having trouble with playout systems again??)