I tried to download a tune from Vodafone Live to my Bold. After paying for it, I got a message to say my phone is not supported for this. I phoned customer services and was given a refund. Then the CSR got shirty and told me to check my phone could take downloads or I wouldn't get a refund next time.

I have searched and can't find information on what I can download from Vodafone Live to my Bold. Its a catch 22, I don't know what I can download and if I get the unsupported message again, they will not refund me. Any suggestions?

Is you Bold, Vodafone Branded?

Yes it is.

if you can see the content then you should be able to download it..

That's what I thought, but the shirty CSR said not all phones were compatible and its up to me to check before downloading. He also said the website can't determine that either.

I can't find information anywhere as to what I can and cannot download from Vodafone Live that will work on my Bold, before being charged for it.