I emailed them in August about a link on the BB4 site that was naff - today I finally get a response, thus:

------------------------------------------------
Your message

To: bigbrother@channel4.com
Subject: link
Sent: Fri, 1 Aug 2003 15:51:53 -0000

was deleted without being read on Thu, 30 Oct 2003 15:21:09 -0000
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How rude !

Charming!

lol how nice

It took me a month to get this reply from them

'Thank you for your mail. Rest assured that your comments have been passed on to our scheduling department.

We always welcome a response from our viewers, critical or otherwise.

Regards,'
[color=red][/indifference] [/sarcasm] [/like I give a sh*t][/color]

I got the same - but mine was for BBLB

you could email them to tell them their automated message is hurtful to the emotions but you will probably get the same reply

Either that or the email reader guy has read them and taken offence

I emailed Channel 4 a few months ago saying I had problems posting on their forum and asked for their advice as to what to do. I was getting page does not exist message.

Their reply was

We are having no problems on our forums at the moment..


That was
really helpful

What can you expect from their underfunded web team

The forth year running to small machines, crappy programming, useless moderating etc. C4's problem, but get the sham off in a private airplane..

Good manners and a degree of politeness when dealing with the people who are using the service you provide, a service which also relies on advertising revenue, doesn't cost much though.

You were lucky
Monty.

Stop bulleying me!

I have sent them many e-mails complaining of forum users being abusive etc but they never reply, you would have thought with the money they rake in they could afford the staff to e-mail, maybe with the complaints they have been getting over some of their programmes just lately may make them think a little bit