Hiya,
we are moving house the first week of Jan. We rang bt and asked them to connect the phone line so we can get sky in. They say the phone line isnt with them, its a council property and we dont know who lived there before plus there isnt any type of box inside the house to connect to. We rang talk talk to find out if its with them but they said they couldnt tell us due to the data protection act. What are we to do? we cant afford to pull out £100+ for bt to change the line back to them.

Are we scuppered?

Thanks for any replies.

EDIT:

Sorry I sort of forgot to ask if there is anyway of finding out who's line is there? We dont even know the phone number for the new property.

try ringing 17070 and if u get a woman speaking it will still be a bt line hope this helps

if your planning on going with sky, i think they are doing an offer where they give you the money back for the installation of your phone line. not 100% if they are still doing it. i'm sure heinz will pop by and verify wether they are.

one of the LLU's use a woman on their 17070, can't remember which one though.
to the op if you dial 17070 and it gives you the number if they then say welcome to BT line test system then your definetaly on a bt line.