Had a strange one this morning. Went to top up O2 PAYG online using usual Abbey debit card. Transaction failed couple of times, so I got onto O2 custumer service. I had not got too far into discussion before the guy asked if it was an Abbey card I was using. He went on to tell me that Abbey had changed their procedure, and now require an issue number, or maybe have to issue new card. Next stop was Abbey customer service who were no help at all and did not know about this. Has anyone else had problems with this