going over my orange 500mb data/internet plan on mobile

djfrancis · 28-12-2008, 17:28

i know on the forums is 500mb but what happens i went over my 500mb usage on my phone?

Would they wite to me and say stop using the 500mb limit? or would they charge me if i went say another 200mb so that would be 700mb in total?

Bang Bang Boom · 28-12-2008, 19:16

Whats the fair usage?

Niranjaniz · 28-12-2008, 19:42

its not a fair usage you get 500MB /250MB (whatever you have atm) and thats it, its all counted. I guess you can sign up for the service of daily cap of £1.50 thereafter but i imagine its paid by the MB

Aye Up · 29-12-2008, 10:42

Quote:

Originally Posted by djfrancis

i know on the forums is 500mb but what happens i went over my 500mb usage on my phone?

Would they wite to me and say stop using the 500mb limit? or would they charge me if i went say another 200mb so that would be 700mb in total?

From what I'm aware Orange don't charge if you go over, they warn you and ask you to moderate your useage. This seems to be the policy of the big 4 networks now.

Lawe13 · 30-12-2008, 10:37

Quote:

Originally Posted by Aye Up

From what I'm aware Orange don't charge if you go over, they warn you and ask you to moderate your useage. This seems to be the policy of the big 4 networks now.

That would be true if the data was subject to a Fair Usage Policy. But it's not - it's a hard cap.

Aye Up · 30-12-2008, 21:01

Quote:

Originally Posted by Lawe13

That would be true if the data was subject to a Fair Usage Policy. But it's not - it's a hard cap.

Strange that, nowt on the intranet about that? and retail support confirms our belief? So what is the out of bundle charges then?

28-12-2008, 17:28	#1
djfrancis Forum Member Join Date: Jun 2006 Location: North West London Posts: 507	going over my orange 500mb data/internet plan on mobile i know on the forums is 500mb but what happens i went over my 500mb usage on my phone? Would they wite to me and say stop using the 500mb limit? or would they charge me if i went say another 200mb so that would be 700mb in total?

28-12-2008, 19:16	#2
Bang Bang Boom Inactive Member Join Date: Oct 2008 Location: Blackpool Posts: 884	Whats the fair usage?

28-12-2008, 19:42	#3
Niranjaniz Forum Member Join Date: Jan 2004 Location: UK, Nottingham Posts: 624	its not a fair usage you get 500MB /250MB (whatever you have atm) and thats it, its all counted. I guess you can sign up for the service of daily cap of £1.50 thereafter but i imagine its paid by the MB

29-12-2008, 10:42	#4
Aye Up Forum Member Join Date: Mar 2001 Location: North West Posts: 4,885	Quote: Originally Posted by djfrancis i know on the forums is 500mb but what happens i went over my 500mb usage on my phone? Would they wite to me and say stop using the 500mb limit? or would they charge me if i went say another 200mb so that would be 700mb in total? From what I'm aware Orange don't charge if you go over, they warn you and ask you to moderate your useage. This seems to be the policy of the big 4 networks now.

30-12-2008, 10:37	#5
Lawe13 Forum Member Join Date: Dec 2007 Posts: 869	Quote: Originally Posted by Aye Up From what I'm aware Orange don't charge if you go over, they warn you and ask you to moderate your useage. This seems to be the policy of the big 4 networks now. That would be true if the data was subject to a Fair Usage Policy. But it's not - it's a hard cap.

30-12-2008, 21:01	#6
Aye Up Forum Member Join Date: Mar 2001 Location: North West Posts: 4,885	Quote: Originally Posted by Lawe13 That would be true if the data was subject to a Fair Usage Policy. But it's not - it's a hard cap. Strange that, nowt on the intranet about that? and retail support confirms our belief? So what is the out of bundle charges then?

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going over my orange 500mb data/internet plan on mobile