Sim blocked on Nokia phone - please help!

karlslover · 02-01-2009, 10:48

Hi everyone,

I got my mam a new phone for Christmas. She was on 02 network but she has now migrated over to Vodafone and has kept her old 02 number.

The problem is that the old sim card in her old handset has all her phone numbers are on it - and the sim is now blocked. Its aksing for PUK code which I do not know.

Is there any way to unlock this sim card and retrieve the numbers from it?

The shop where I bought it is shut until Monday and my mam is going mad because she has no numbers.

Why oh why didn't I just buy her jewellry!!!

Any help anyone could give me would be greatly appreciated!

Thanks a mil,
karlslover xx

SuddenImpulse · 02-01-2009, 10:53

Call Vodafone - they will give you the PUK number. Just call their customer service and they'll do it for you. They get requests like that all the time

karlslover · 02-01-2009, 11:52

Thanks for the help - SuddenImpluse - much appreciated!

SuddenImpulse · 02-01-2009, 11:59

Just make sure they know you're after the PUK code and not the PAC code - the latter is what you need to leave the network and take the number elsewhere.

02-01-2009, 10:48	#1
karlslover Forum Member Join Date: May 2004 Location: Ireland Posts: 1,883	Sim blocked on Nokia phone - please help! Hi everyone, I got my mam a new phone for Christmas. She was on 02 network but she has now migrated over to Vodafone and has kept her old 02 number. The problem is that the old sim card in her old handset has all her phone numbers are on it - and the sim is now blocked. Its aksing for PUK code which I do not know. Is there any way to unlock this sim card and retrieve the numbers from it? The shop where I bought it is shut until Monday and my mam is going mad because she has no numbers. Why oh why didn't I just buy her jewellry!!! Any help anyone could give me would be greatly appreciated! Thanks a mil, karlslover xx

02-01-2009, 10:53	#2
SuddenImpulse Forum Member Join Date: Nov 2008 Posts: 380	Call Vodafone - they will give you the PUK number. Just call their customer service and they'll do it for you. They get requests like that all the time

02-01-2009, 11:52	#3
karlslover Forum Member Join Date: May 2004 Location: Ireland Posts: 1,883	Thanks for the help - SuddenImpluse - much appreciated!

02-01-2009, 11:59	#4
SuddenImpulse Forum Member Join Date: Nov 2008 Posts: 380	Just make sure they know you're after the PUK code and not the PAC code - the latter is what you need to leave the network and take the number elsewhere.

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Sim blocked on Nokia phone - please help!