I recently upgraded my phone with Carphone Warehouse.
I was excited with my new phone and got twice as many minutes for being a loyal Orange customer.
I was told that my new tarif would come into effect on my next billing date.
On that day I checked my minutes and realised that I had the same amount as usual. I called CS who told me that my upgrade had not gone through.
So now, my dilemma is this: According to Orange CS there is nothing physically stopping me from going back to Carphone Warehouse and upgrading AGAIN and obtaining ANOTHER beautiful E71.
I have always believed in Karma and like to try to do the RIGHT thing (ie, take it back and inform them of their mistake) but I'm also pretty p****d off that I've lost out on all those minutes and surf time.
What would YOU do?
I was excited with my new phone and got twice as many minutes for being a loyal Orange customer.
I was told that my new tarif would come into effect on my next billing date.
On that day I checked my minutes and realised that I had the same amount as usual. I called CS who told me that my upgrade had not gone through.
So now, my dilemma is this: According to Orange CS there is nothing physically stopping me from going back to Carphone Warehouse and upgrading AGAIN and obtaining ANOTHER beautiful E71.
I have always believed in Karma and like to try to do the RIGHT thing (ie, take it back and inform them of their mistake) but I'm also pretty p****d off that I've lost out on all those minutes and surf time.
What would YOU do?