HOME CARE? how do i cancel?

blakeich · 15-01-2009, 18:01

hi i have insurance on my old phone and it comes out of my bank as HOME CARE for my mobile i want to cancel as i have different insurance with my new phone but i can't find telephone number anywhere can anyone help me?

Darth-Habib · 15-01-2009, 18:14

Quote:

Originally Posted by blakeich

hi i have insurance on my old phone and it comes out of my bank as HOME CARE for my mobile i want to cancel as i have different insurance with my new phone but i can't find telephone number anywhere can anyone help me?

Contact your bank, and ask them to cancel the direct debit.

That'll sort it.

Matt D · 15-01-2009, 20:12

Don't just cancel the Direct Debit.

That doesn't cancel your agreement with "Home Care" (or anyone else), it just puts you at risk of bad credit!

Did you get the insurance via your network provider? Which network are you with? Can't you phone them up & get the number from them?

When I was with T-Mobile, I had their "fonesafe" insurance, which came out of my bank as "Homecare".

blakeich · 15-01-2009, 21:32

Quote:

Originally Posted by Matt D

Don't just cancel the Direct Debit.

That doesn't cancel your agreement with "Home Care" (or anyone else), it just puts you at risk of bad credit!

Did you get the insurance via your network provider? Which network are you with? Can't you phone them up & get the number from them?

When I was with T-Mobile, I had their "fonesafe" insurance, which came out of my bank as "Homecare".

yeah im with T mobile.

Matt D · 15-01-2009, 21:41

http://www.t-mobile.co.uk/shop/mobil...one-insurance/

Ricardodaforce · 15-01-2009, 21:47

Quote:

Originally Posted by Matt D

Don't just cancel the Direct Debit.

That doesn't cancel your agreement with "Home Care" (or anyone else), it just puts you at risk of bad credit!

Did you get the insurance via your network provider? Which network are you with? Can't you phone them up & get the number from them?

When I was with T-Mobile, I had their "fonesafe" insurance, which came out of my bank as "Homecare".

Rubbish. You don't enter into a contract with Fonesafe so it can be cancelled any time.

Matt D · 15-01-2009, 22:18

Surely it would have to be cancelled by contacting them though? Is there no contract at all?

I always thought though that cancelling anything solely via cancelling the DD was a Bad Idea?

Ricardodaforce · 15-01-2009, 23:22

Quote:

Originally Posted by Matt D

Surely it would have to be cancelled by contacting them though? Is there no contract at all?

I always thought though that cancelling anything solely via cancelling the DD was a Bad Idea?

Nope. If they don't receive your payment they cancel your cover. That's it.

Matt D · 15-01-2009, 23:47

Quote:

Originally Posted by Ricardodaforce

Nope. If they don't receive your payment they cancel your cover. That's it.

Ah. Fair enough

15-01-2009, 18:01	#1
blakeich Forum Member Join Date: Oct 2006 Posts: 259	HOME CARE? how do i cancel? hi i have insurance on my old phone and it comes out of my bank as HOME CARE for my mobile i want to cancel as i have different insurance with my new phone but i can't find telephone number anywhere can anyone help me?

15-01-2009, 18:14	#2
Darth-Habib Forum Member Join Date: Apr 2002 Posts: 455	Quote: Originally Posted by blakeich hi i have insurance on my old phone and it comes out of my bank as HOME CARE for my mobile i want to cancel as i have different insurance with my new phone but i can't find telephone number anywhere can anyone help me? Contact your bank, and ask them to cancel the direct debit. That'll sort it.

15-01-2009, 20:12	#3
Matt D Forum Member Join Date: Jun 2007 Location: Cambridge Posts: 13,064	Don't just cancel the Direct Debit. That doesn't cancel your agreement with "Home Care" (or anyone else), it just puts you at risk of bad credit! Did you get the insurance via your network provider? Which network are you with? Can't you phone them up & get the number from them? When I was with T-Mobile, I had their "fonesafe" insurance, which came out of my bank as "Homecare".

15-01-2009, 21:32	#4
blakeich Forum Member Join Date: Oct 2006 Posts: 259	Quote: Originally Posted by Matt D Don't just cancel the Direct Debit. That doesn't cancel your agreement with "Home Care" (or anyone else), it just puts you at risk of bad credit! Did you get the insurance via your network provider? Which network are you with? Can't you phone them up & get the number from them? When I was with T-Mobile, I had their "fonesafe" insurance, which came out of my bank as "Homecare". yeah im with T mobile.

15-01-2009, 21:41	#5
Matt D Forum Member Join Date: Jun 2007 Location: Cambridge Posts: 13,064	http://www.t-mobile.co.uk/shop/mobil...one-insurance/

15-01-2009, 21:47	#6
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	Quote: Originally Posted by Matt D Don't just cancel the Direct Debit. That doesn't cancel your agreement with "Home Care" (or anyone else), it just puts you at risk of bad credit! Did you get the insurance via your network provider? Which network are you with? Can't you phone them up & get the number from them? When I was with T-Mobile, I had their "fonesafe" insurance, which came out of my bank as "Homecare". Rubbish. You don't enter into a contract with Fonesafe so it can be cancelled any time.

15-01-2009, 22:18	#7
Matt D Forum Member Join Date: Jun 2007 Location: Cambridge Posts: 13,064	Surely it would have to be cancelled by contacting them though? Is there no contract at all? I always thought though that cancelling anything solely via cancelling the DD was a Bad Idea?

15-01-2009, 23:22	#8
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	Quote: Originally Posted by Matt D Surely it would have to be cancelled by contacting them though? Is there no contract at all? I always thought though that cancelling anything solely via cancelling the DD was a Bad Idea? Nope. If they don't receive your payment they cancel your cover. That's it.

15-01-2009, 23:47	#9
Matt D Forum Member Join Date: Jun 2007 Location: Cambridge Posts: 13,064	Quote: Originally Posted by Ricardodaforce Nope. If they don't receive your payment they cancel your cover. That's it. Ah. Fair enough

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HOME CARE? how do i cancel?