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'Outrage' as Tesco employees post abusive comments about its customers on the Net


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Old 18-01-2009, 00:42
pensioners rule
 
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Britain's biggest supermarket faces embarrassment after dozens of employees posted abusive comments about its customers on the internet.

Tesco chiefs said they would be looking at the remarks, which include
four-letter insults and references to shoppers being smelly, stupid, rude
and moronic.

More than 60 staff contributed to the tirade in a discussion forum on the Facebook social networking site, which could be read by anyone with access to the internet.

One, who identified himself as Benjamin Clarke, from Leeds, wrote: ‘I had a guy on Saturday ... who complained about the prices of the reduced mini cucumbers from £1.29 to 64p. Hmmm, how expensive. Cheap ****!’


If I recall correctly, we have a popular thread running by retail workers pissed off by customers. IMO they are entitled to have a rant as a small minority of the British public do have the ability to be moronic, why shouldn't they be able to vent? Though I would draw the line at calling someone a 'senile old cow'!
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Old 18-01-2009, 00:45
pickwick
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If I recall correctly, we have a popular thread running by retail workers pissed off by customers. IMO they are entitled to have a rant as a small minority of the British public do have the ability to be moronic, why shouldn't they be able to vent? Though I would draw the line at calling someone a 'senile old cow'!
I see the Mail has to reprint all the messages, as usual, so that their readers know what to be outraged about
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Old 18-01-2009, 00:45
autumn
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Tesco's employees, and other who work in retail, have every right to vent about customers. I've seen some atrocious behaviour from customers myself. It's a job I could never do.
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Old 18-01-2009, 00:46
GoatHoof
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How is any of this "outrageous" ? Just staff letting off steam.
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Old 18-01-2009, 00:47
tippy
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To be fair, shop workers have to put up with a lot. If you don't treat people who work in Tesco with contempt, then you have nothing to worry about. Maybe some people will recognise themselves on the site, and be suitably ashamed. As for the guy who gave his full name an location, doh!!
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Old 18-01-2009, 00:48
Cstar2229
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We moan about them enough
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Old 18-01-2009, 00:48
Agent F
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They were pretty stupid to do it on a site where their full name can be read.

Do it on a forum like this, at least nobody will know who you are.
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Old 18-01-2009, 00:49
Empirical
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The daily mail is evil and should be destroyed in a ritual of fire.

The staff should be imprisoned for crimes against humour and reality.

Actually, crimes against fiction as well as its piss poor fiction.

But....im not the king of the world so they get to BS another day.
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Old 18-01-2009, 00:50
sun and moon
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omg worker complains about customer shock horror.

If the newspaper can find me one person who has never moaned about their job/customers they have to work with i'll be amazed

it's hardly newsworthy. As usual the daily mail are "outraged" over something nobody else gives a damn about
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Old 18-01-2009, 00:50
pensioners rule
 
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They were pretty stupid to do it on a site where their full name can be read.

Do it on a forum like this, at least nobody will know who you are.
I can't believe the Mail have even gone to the extent to print their personal profile pictures
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Old 18-01-2009, 00:54
GoatHoof
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I can't believe the Mail have even gone to the extent to print their personal profile pictures
In fact, if I were to be named and shamed, then punished for it, i.e. sacked, I would want to sue the paper (but not have a clue how to go about doing this)
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Old 18-01-2009, 00:55
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And Claire Biggs-Tandy, from Coventry, said she was infuriated by the frequently asked question: ‘Excuse me, do you work here?’

Her response on the internet was: ‘No, I just think the Tesco uniform is the height of fashion. In fact, I saw it in Vogue only last week. Of course I work here, you moron!’
I think this comment is spot on. I dont blame her at all for that. What kind of tithead walks up to someone in Tesco who is wearing a Tesco uniform and asks 'do you work here?'
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Old 18-01-2009, 01:02
lordo350
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This is not exactly fair. For starters, alot of people do deserve this, the rudeness I see sometimes in my job. And it was on facebook, it wasn't even in there work. They were having a laugh in there own free time. It's silly!
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Old 18-01-2009, 01:06
tenofspades
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hmm their comments should have been more anonymous. A public group of Tesco staff making complaints about it's customers doesn't reflect well on Tesco. Afterall, why would customers want to shop there when they know staff is like this?
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Old 18-01-2009, 01:07
pensioners rule
 
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I think the Mail missed this group on FB:, it has over 3000 members solely dedicated to insults "If one more person asks me a stupid question in Tesco, I am going to kick them"!
They'd have a bloody field day if they saw that one!

EDIT: Think the one in the article has been shut down, got a feeling the above one will be gone soon too
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Old 18-01-2009, 01:07
maybe
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I can't believe the Mail have even gone to the extent to print their personal profile pictures
It does show how stupid it is to have accessible photographs on sites like facebook. They are not 'personal' photos, they are public.
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Old 18-01-2009, 01:21
be more pacific
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What made them think it was acceptable to be part of a Facebook group which smears the Tesco brand in the first place? Just goes to show how immature and spiteful some of these Tesco employees are.

If you criticise your company's customers under your real name, you deserve everything you get.
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Old 18-01-2009, 01:23
Agent F
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In fact, if I were to be named and shamed, then punished for it, i.e. sacked, I would want to sue the paper (but not have a clue how to go about doing this)
Why? If you're going to stupidly post stuff like that with your full identity made publicly available, then you deserve everything you get.
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Old 18-01-2009, 01:26
Tequila
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Who thinks it's 'outrageous'? Tesco (a corporate brand who trample on individualism) or its customers?

I'm all for allowing employees to slag customers off. We can then do it in return. Everyone wins except Tesco.
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Old 18-01-2009, 01:30
JCR
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hmm their comments should have been more anonymous. A public group of Tesco staff making complaints about it's customers doesn't reflect well on Tesco. Afterall, why would customers want to shop there when they know staff is like this?
Umm... the staff in every shop in the world think like this.
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Old 18-01-2009, 01:37
tenofspades
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yes they do but generally you make it more conspicuous. I mean whacky example, all the employees of a company go on TV and slag off their customers. Good for the company? Nope.
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Old 18-01-2009, 01:49
skp20040
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As far as I am concerned employees can and should if they wish make their feelings known about their clients, we all know that in all jobs we get absolute ar*eholes for customers at times.

But to my mind when an employee calls customers morons whilst using a profile picture and real name then I think it tells me who the idiot is , vent your spleen at will but dont name the client or yourself .
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Old 18-01-2009, 01:50
Prince Monalulu
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I can't believe the Mail have even gone to the extent to print their personal profile pictures
Oh I can, they'll feel better now that they've dropped some poor bugger in the mire and Tesco gives them tin tack to stop the Mail going to town on them.
It's not a newspaper, it's a public service don't you know.

Get a load of mechanics, brickies, chefs or whoever together and they're all going to have a bit of a moan about things that annoy them about their job.

Well it's a fact that a great number of the people you meet in life are arseholes, why should Tesco's customers be any different.
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Old 18-01-2009, 01:53
AaronG
 
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For the record if the Daily Mail are reading, customers I deal with by and large are tw*tbags too.
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Old 18-01-2009, 01:55
GoodMikey
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so no free speech then?
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