Virgin Mobile Offline

22-01-2009, 14:10

What's happening here? Website has been replaced with a notice.

http://www.virginmobile.co.uk/

Are they... umm, you know?

rhod · 22-01-2009, 14:20

I can never do anything useful on their bloody website anyway. Always end up with an error message and have to ring them up!

22-01-2009, 14:31

I agree, yes, to start with I assumed that it was the usual problem with the website - it sets a cookie which causes problems with the website.

789 - useless these days! No answers from the team and they leave you on hold for ages.

It's a shame as I had no trouble at all with virgin mobile before the days of virgin media; things seemed to go wrong for them when virgin media started.

22-01-2009, 20:40

Website still down, just as I was looking to buy a phone today

john101 · 23-01-2009, 12:54

It's still down today

Now it's just showing "Internet Explorer Cannot Display This Page", wonder what's up?

max99 · 23-01-2009, 15:12

I haven't had a signal since late last night, so just went to check the website to find that's down as well. Anyone else not receiving coverage either?

max99 · 23-01-2009, 17:48

Nevermind, signal just came back. Website is still down though.

24-01-2009, 00:54

looks like a series of technical problems. the website now allows you to enter an email address and they'll contact you when everything is back up and running.

Cruachan · 24-01-2009, 12:27

Service has been restored. Just successfully used it.

The email I got telling me the service was back was timed at 06:04 this morning.

24-01-2009, 14:56

I was in my local Virgin Mobile store yesterday and the girl that served me said there was a big system failure. She had to phone head office to process my contract.

22-01-2009, 14:10	#1
krazee Posts: n/a	Virgin Mobile Offline What's happening here? Website has been replaced with a notice. http://www.virginmobile.co.uk/ Are they... umm, you know?

22-01-2009, 14:20	#2
rhod Forum Member Join Date: Jun 2006 Posts: 3,833	I can never do anything useful on their bloody website anyway. Always end up with an error message and have to ring them up!

22-01-2009, 14:31	#3
krazee Posts: n/a	I agree, yes, to start with I assumed that it was the usual problem with the website - it sets a cookie which causes problems with the website. 789 - useless these days! No answers from the team and they leave you on hold for ages. It's a shame as I had no trouble at all with virgin mobile before the days of virgin media; things seemed to go wrong for them when virgin media started.

22-01-2009, 20:40	#4
Sleepwalker2006 Posts: n/a	Website still down, just as I was looking to buy a phone today

23-01-2009, 12:54	#5
john101 Forum Member Join Date: Dec 2006 Location: Liverpool Posts: 56	It's still down today Now it's just showing "Internet Explorer Cannot Display This Page", wonder what's up?

23-01-2009, 15:12	#6
max99 Forum Member Join Date: Jun 2005 Posts: 8,843	I haven't had a signal since late last night, so just went to check the website to find that's down as well. Anyone else not receiving coverage either?

23-01-2009, 17:48	#7
max99 Forum Member Join Date: Jun 2005 Posts: 8,843	Nevermind, signal just came back. Website is still down though.

24-01-2009, 00:54	#8
krazee Posts: n/a	looks like a series of technical problems. the website now allows you to enter an email address and they'll contact you when everything is back up and running.

24-01-2009, 12:27	#9
Cruachan Forum Member Join Date: Nov 2005 Location: West Midlands Posts: 6,914	Service has been restored. Just successfully used it. The email I got telling me the service was back was timed at 06:04 this morning.

24-01-2009, 14:56	#10
Sleepwalker2006 Posts: n/a	I was in my local Virgin Mobile store yesterday and the girl that served me said there was a big system failure. She had to phone head office to process my contract.

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