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Samsung screen burn in 2 hours?????????????? |
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#1 |
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Join Date: Nov 2004
Location: Loughboro', Leicester (ex NTL)
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Samsung screen burn in 2 hours??????????????
My relative has just had Samsung 37" LCD
It gives a warning about screen burn being excempt from guarantee It says an image could burn in in 2 hours??????? The booklet also warns about black borders burning in This combination rules out anyone watching a film in original ratio He's getting quite paranoid about it and tbh so would I You'd think TV should have a screen saver that cuts in after a while if there is little or no activity on the screen to prevent screen burn (if it's an issue) I'm quite confident the warning is illegal - any court in the land would say: Whilst it might be reasonable to ask someone to be careful how they use a car (e.g. not to take it off-roading or lose warantee) It's not realistic to ask someone to be careful how they 'watch' a TV - If TV has propensity to burn an image in - then that must be sole responsibility of manufacturer (it's a design issue they need to deal with & not visit it on consumers) but being right and going thro the nasty process are 2 different things - and quite frankly i wouldn't buy a Samsung to avoid the issue being a problem - if the TV was mine then watching it wouldn't be a pleasure so i dont blame him for being concerned 2 hours??????????????? it suggests that if you watch a whole film on a Samsung and it is damaged beyond repair then it's your fault (because you've been warned not to watch for 2 hours) sounds even more ridiculous - the judge would be howling by now - i would Anyway folk - you have been warned |
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#2 |
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Join Date: Feb 2008
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Screen burn is not an immediate issue for LCD TV's as it is for Plasma.
The reason there's no screen saver provided is it's not an issue - because it's an LCD. Even if it was a plasma screen burn is only something that would affect the screen if a static image was left on for hours and hours, days even. Retention is as bad as it gets these days, and most plasmas have screen cleaning options for retention and special features to help reduce retention like Orbiter or a screen saver. Tell them not to worry and watch the TV as intended. |
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#3 |
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Join Date: Jun 2003
Location: Cheshire
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Whoa there, Jethro UK.
First off you say the TV is an LCD. LCDs don't burn. I'm writing this looking at a pair of Philips LCD monitors that probably have 5000+ hours of static image time, yet when I switch to video editing there's no hint of a latent image. So if it is indeed an LCD TV then I'd put your relatives mind at rest. If this is some form of new LCD technology that no one has heard about and that is susceptible to burn then you really need to tell us the model number of the TV so we can investigate further. What is the model number? Second, I wouldn't be that surprised if the manual has some general 'catch all' type clauses a bit like American's microwave oven manuals that say 'Don't put live animals in this microwave'. Until we get a little more info and can make an assessment of our own I think it's a little early to be talking about court cases and a buying ban on Samsung. ![]() Regards Chris |
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#4 |
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Quote:
Second, I wouldn't be that surprised if the manual has some general 'catch all' type clauses a bit like American's microwave oven manuals that say 'Don't put live animals in this microwave'.
(The LCD in question is the subject of a massive owners thread - 461 pages - at AV Forums and no problems were ever mentioned.)
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#5 |
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Join Date: Jul 2007
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Samsung always put this in their manuals but I have yet to see one that it has happened to; my own LE40M86 is coming up for two years old & it's on for a good 6 hours a day, most nights at least one movie being viewed & no hint of a problem, so don't worry
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#6 |
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Quote:
..I wouldn't be that surprised if the manual has some general 'catch all' type clauses
Quote:
..Until we get a little more info
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..it's a little early to be talking about court cases and a buying ban on Samsung.
would you buy Samsung LCD with this garbage written on? like i say - legal or not - they will try to use it . . |
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#7 |
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Quote:
.. my own LE40M86 is coming up for two years old ..& no hint of a problem, so don't worry
![]() lawful or not - they will make somebodys life miserable with it . |
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#8 |
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Join Date: Jul 2007
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Quote:
I prolly wouldn't worry if it was 2 years old - i'd worry if it was brand spanking new - and i wouldn't buy a Sammy LCD with such ridiculous disclamer
lawful or not - they will make somebodys life miserable with it . I think only a lack of knowledge would cause anyone to get concerned about that |
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#9 |
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Join Date: Jun 2004
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The warning scared me until I thought about it. My 23 inch Samsung has shown many black border programmes over the last 6 months and no sign of burn-in at all.
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#10 |
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Quote:
It is an L.C.D. 37 " screen - as much info as you need i think
how about now that you are fully informed would you buy Samsung LCD with this garbage written on? As for your question "would you buy Samsung LCD with this garbage written on?" I presume this information only came to light once the manual was read, which is something that heppened after the sale. This is an important fact. If there is a genuine risk of screen burn warranting such a serious warning then it should have been brought to the customers attention before the sale. Since it wasn't then I'd consider it within my consumer rights to reject the set on grounds similar to false advertising. Being a more pragmatic person I would take a different course and play the situation to my advantage. I think this could be solved quite simply with a letter to the retailer. If it were me I'd say that I wasn't happy that this set appears to have a serious problem with screen burn and that it wasn't pointed out at the time of the sale. I'd go on to say that had I been made aware I would have probably chosen a different TV, and as it stands I'm considering rejecting the goods as being of unmerchantable quality. I would then go on to suggest that the retailer clarify the situation with the manufacturer and include that information in their reply to me. You're basically looking for a "Get out of jail free" card from the retailer and backed up by the manufacturer. Set a reasonable time scale for a solution to the problem - 21 days should be enough - and say that in the mean time should any screen burn occur during the normal operation of the set then I'd consider the retailer liable as this apparently serious issue wasn't pointed out at the time of purchase.
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#11 |
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Quote:
The warning scared me until I thought about it. ..
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#12 |
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Quote:
..."would you buy Samsung LCD with this garbage written on?"
I presume this information only came to light once the manual was read, which is something that heppened after the sale. This is an important fact. If there is a genuine risk of screen burn warranting such a serious warning then it should have been brought to the customers attention before the sale. Since it wasn't then I'd consider it within my consumer rights to reject the set on grounds similar to false advertising. Being a more pragmatic person I would take a different course and play the situation to my advantage. I think this could be solved quite simply with a letter to the retailer. If it were me I'd say that I wasn't happy that this set appears to have a serious problem with screen burn and that it wasn't pointed out at the time of the sale. I'd go on to say that had I been made aware I would have probably chosen a different TV, and as it stands I'm considering rejecting the goods as being of unmerchantable quality. I would then go on to suggest that the retailer clarify the situation with the manufacturer and include that information in their reply to me. You're basically looking for a "Get out of jail free" card from the retailer and backed up by the manufacturer. Set a reasonable time scale for a solution to the problem - 21 days should be enough - and say that in the mean time should any screen burn occur during the normal operation of the set then I'd consider the retailer liable as this apparently serious issue wasn't pointed out at the time of purchase. will he take it back now? - doubt it - Samsung know that . . |
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#13 |
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Quote:
2 years ago mine was brand new, cost me £1050 & I can hnestly say I did not loose a wink of sleep worrying about screen burn ..
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#14 |
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Quote:
ill agree with all of that - i think he should take it back - nobody wants a TV with a 2 hour watch limit on it
will he take it back now? - doubt it - Samsung know that . . 1. Are LCD TVs susceptible to burn-in? LCD technology is not susceptible to burn-in, which is actually uneven aging of a display's phosphor. LCD TVs are liquid crystal-based, not phosphor-based, so there is no surface to burn-in. LCD TVs do exhibit a phenomenon known as "image retention" that occurs when bright objects have been left onscreen for an extended period of time, but this effect is not permanent. So where's your problem, you are jumping up & down & it's not even your set! all you are doing is making your relative feel he has made a bad purchase & spoiling something which should be a pleasure for him/her at least they did not buy a Philips tv
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#15 |
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Quote:
..are you seriously saying that because you have read it then it's bound to happen? ..
but if Samsung are not prepared to take responsibility for their own TV being on for mere 2 hours - then only and idiot would . |
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#16 |
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#17 |
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No manufacture will include screen burn in the guarantee.
As far as I can tell Samsung have just put a ridiculous time frame on something that's not even applicable to this technology. Would it scare potential customers off buying this product if it was brought to their attention, probably, especially if they didn't know about LCD technology, but then that's down to Samsung and their OTT disclaimer. |
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#18 |
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Posts: n/a
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I've uploaded some samsung lcd tv permanent damage for the orignal poster to look at,i would call this screen burn.
http://s270.photobucket.com/albums/j...t=DSCN1822.jpg http://s270.photobucket.com/albums/j...t=DSCN1823.jpg http://s270.photobucket.com/albums/j...t=DSCN1824.jpg The set in the picture is a 26" samsung lcd a few years old now,may'be 4 or 5 years,but the damage happened in less than 60 weeks of being bought brand new at a high street store. This tv had to be replaced,samsung weren't interested in fixing it or doing anything at all.I realise now i could have hassled them more to do something,but they weren't budging at the time.Samsung warranty was 52 weeks only. The 20" lines across the screen were permanent,and any image was also retained on the screen,if a picture was left open for 10 minutes,a document for example, you could leave on screen for 10 minutes, and read on the screen every word clearly after closing the document.The damage was clearly visible on both computer screen viewing and television channel viewing. This wasn't even a one off,after replacing this screen in the photos and fitting a brand new one it happened again,the exact same problem 60 weeks later.So i went through 2 screens in around 2 years. |
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#19 |
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Join Date: Dec 2003
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We use LCD computer monitors where I work. I travelled to the London office a few months ago, down there they use a different brand of monitor (sharp). On the monitor I was using there was clear screen-burn, I could actually see the outline of part of a computer menu for one of the host machines we use regularly. These monitors are several years old, I have seen no sign of screen burn on the monitors at my normal place of work (Sheffield).
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#20 |
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Quote:
and what was it you thought that apeased you?
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#21 |
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Quote:
The set in the picture is a 26" samsung lcd a few years old now,may'be 4 or 5 years,but the damage happened in less than 60 weeks of being bought brand new at a high street store.
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#22 |
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Posts: n/a
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Quote:
LCDs have improved a lot over the last 5 years. One swallow doesn't make a summer.
Lcd tv technology wasn't too bad 5 years ago,further back, towards 7 years, it was bad. |
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#23 |
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Sorry to resurrect an old thread, but I have a Samsung 38" LCD TV and it's started bad image persistence - anything that is left static on screen for more than 30 second or so leaves an image behind for a short while. If I pause my DVR for long enough, the image can get left behind for 10-15 minutes!
What is likely to cause this and is there anything I can do to fix it? It's a fairly new TV (2007), so I'd be a bit aggrieved to have to get rid of it. |
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#24 |
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Join Date: May 2009
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Found this which you may find interesting but I accept no responsibility for the article or suggestions given
http://www.practical-home-theater-gu...-sticking.html |
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#25 |
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Join Date: Mar 2005
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Never had that happen under any circumstances.......Mine has built in screen saver, I think most should have. It kicks in after about a couple of minutes of pausing the pvr......Even my 7 year old Samsung LCD doesn't react in that way.....
I wouldn't think it was a Samsung specific problem if and when it occurs anyway.. |
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- at AV Forums and no problems were ever mentioned.)
I think only a lack of knowledge would cause anyone to get concerned about that
at least they did not buy a Philips tv