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I tunes help.
ade2005
26-01-2009
Hi can someone please help me?
I just purchased 2 items from I store the tranaction went thorugh ok so I've been charged.

However in the middle of the download my Computer froze.

Does this mean I will have lost what I have purchased?
Or is there something I can do?

Any help much appricated.

thanks.
Fromez
26-01-2009
Usually if you're in the middle of a download and iTunes crashes, you can resume the download just by going to the download section again.

What was it you purchased? If it was an app for a touch, you can redownload by "purchasing" it again (iTunes doesn't charge you twice)... if it's music or video then you need to get in touch with iTunes support.
ade2005
26-01-2009
Originally Posted by Fromez:
“Usually if you're in the middle of a download and iTunes crashes, you can resume the download just by going to the download section again.

What was it you purchased? If it was an app for a touch, you can redownload by "purchasing" it again (iTunes doesn't charge you twice)... if it's music or video then you need to get in touch with iTunes support.”

Yes it was video, can't see anything on my list anymore, I'll have to find the support as you suggested.

Many thanks.

Mind you I have had no e mails saying I've been charged which you usual get but just checked my e mail and nothing..

so maybe they havn't charged me?
jammers
26-01-2009
Go to store in the menu bar and select check for available downloads.
Fromez
26-01-2009
Originally Posted by ade2005:
“
Mind you I have had no e mails saying I've been charged which you usual get but just checked my e mail and nothing..

so maybe they havn't charged me?”

They send out their confirmation emails quite late...give it a day or so!
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