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I tunes help. |
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#1 |
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Inactive Member
Join Date: Aug 2005
Posts: 1,579
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I tunes help.
Hi can someone please help me?
I just purchased 2 items from I store the tranaction went thorugh ok so I've been charged. However in the middle of the download my Computer froze. Does this mean I will have lost what I have purchased? Or is there something I can do? Any help much appricated. thanks. |
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#2 |
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Forum Member
Join Date: Apr 2007
Location: North East
Posts: 1,289
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Usually if you're in the middle of a download and iTunes crashes, you can resume the download just by going to the download section again.
What was it you purchased? If it was an app for a touch, you can redownload by "purchasing" it again (iTunes doesn't charge you twice)... if it's music or video then you need to get in touch with iTunes support. |
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#3 |
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Inactive Member
Join Date: Aug 2005
Posts: 1,579
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Quote:
Usually if you're in the middle of a download and iTunes crashes, you can resume the download just by going to the download section again.
What was it you purchased? If it was an app for a touch, you can redownload by "purchasing" it again (iTunes doesn't charge you twice)... if it's music or video then you need to get in touch with iTunes support. Many thanks. Mind you I have had no e mails saying I've been charged which you usual get but just checked my e mail and nothing.. so maybe they havn't charged me? |
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#4 |
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Inactive Member
Join Date: Sep 2001
Location: London
Posts: 4,223
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Go to store in the menu bar and select check for available downloads.
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#5 |
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Forum Member
Join Date: Apr 2007
Location: North East
Posts: 1,289
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Quote:
Mind you I have had no e mails saying I've been charged which you usual get but just checked my e mail and nothing.. so maybe they havn't charged me? |
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