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itunes wont let me buy music


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Old 01-02-2009, 16:48
!J!
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Join Date: Jul 2008
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hi

itunes is currently not letting me buy music, i put in my password and then click buy and then an error comes up saying i have no available store credit and to use an alternative payment

but i bought music yesterday and now it wont work does anyone know why? if i contact apple how long will it take to fix?
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Old 01-02-2009, 17:24
glyn9799
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hi

itunes is currently not letting me buy music, i put in my password and then click buy and then an error comes up saying i have no available store credit and to use an alternative payment

but i bought music yesterday and now it wont work does anyone know why? if i contact apple how long will it take to fix?
It's been happening to me too. My store credit amount has disappeared too I'm a bit releved that i'm not alone

When i tried to buy something earlier on it told me I needed to use another payment method.
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Old 01-02-2009, 17:32
!J!
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It's been happening to me too. My store credit amount has disappeared too I'm a bit releved that i'm not alone

When i tried to buy something earlier on it told me I needed to use another payment method.
yeah me too but i wasnt even using a gift card

i checked the apple site there is a thread on this and there is about 40 people who have posted with the same problem
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Old 01-02-2009, 22:42
bafty crastard
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I can't get into itunes using my aol screen name and password. It's telling me either the name or password are wrong. I can still sign into aol so the name/password are fine.
I have tried 2 pcs and my iphone and none are working. I have about £60 credit on itunes and want in ASAP to download more music. Hopefully it's just a glitch on itunes
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Old 01-02-2009, 23:04
hippykitty
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This is happening to me too. I keep getting a message saying that my payment method has been declined. My usual payment method is my cashcard, which I know has more than enough to cover the amount as it's liked to my bank account and it is not due to expire anytime soon. Hope it is just a temporary glitch! I used iTunes fine yesterday.
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Old 02-02-2009, 10:18
glyn9799
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I've just been on itunes and it looks to be working fine again now. My balance has reappeared
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Old 02-02-2009, 10:49
soulboy77
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You're lucky, my iTunes account disappeared into the ether in the New Year never to be seen again.
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