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Orange sending multiple MMSs


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Old 06-02-2009, 02:05
TeaCosy
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Join Date: Nov 2006
Location: Beyond the reef
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For a long time I've noticed that sometimes when people who're on the Orange network send an MMS picture message, four or more copies may arrive over a period of hours. Quite a few family members and friends are on Orange and any of them can suffer this at times - not just when sending stuff to me, but to anyone, including each other. It's quite annoying, especially when stragglers arrive at 3 AM. It doesn't occur constantly.

Are the senders billed for each unwanted MMS copy? Am I right that it's only Orange that is prone to this? Why does it happen?
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Old 10-02-2009, 17:06
Orange_Response
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Join Date: Oct 2008
Posts: 67
Hi there, I work for Orange and might be able to help.

Please send an email to customer.services@orange.co.uk, including your contact details and I will give you a call to discuss.

In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.

Kind regards,

Jonathan
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