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still no firmware update for foxsat-hdr |
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#1 |
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Forum Member
Join Date: Jan 2009
Location: Surrey
Posts: 79
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still no firmware update for foxsat-hdr
It is now 3 months since the last update, and no progress on the issues with the Foxsat-HDR.
I sincerely hope we will see some of the issues being resolved in the very near future. The expected add-on of BBC iPlayer is a nice bonus, but for me a bit pointless now that I'm able to record all my stuff anyhow (I realize others might be more in favour of this add-on). I would prefer for some of the common annoyances to be fixed. Wouter. |
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#2 |
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Forum Member
Join Date: Jan 2009
Location: Surrey
Posts: 79
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it's now 4 months since the last update, and it seems development of the foxsat-HDR is pretty slow. It's a pity we all have to wait such a long time for any kind of development. I'm not even talking about new functionalities, but just some bugs being fixed.
I understand it takes time to test fixes and one wouldn't like to introduce others. However maybe they could focus on a few small issues, release a firmware update, and do another few fixes, instead of one big update 6+ months after launch. I might sound impatience, but 4 months of wait for an update for a brand new product is quite long. |
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#3 |
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Forum Member
Join Date: Oct 2004
Posts: 821
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Quote:
it's now 4 months since the last update, and it seems development of the foxsat-HDR is pretty slow. It's a pity we all have to wait such a long time for any kind of development. I'm not even talking about new functionalities, but just some bugs being fixed.
I understand it takes time to test fixes and one wouldn't like to introduce others. However maybe they could focus on a few small issues, release a firmware update, and do another few fixes, instead of one big update 6+ months after launch. I might sound impatience, but 4 months of wait for an update for a brand new product is quite long. |
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#4 |
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Forum Member
Join Date: Feb 2009
Posts: 23
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I agree with wjharing. While the product is mainly excellent, the number of recording failures noted alone for a product where reliability in this area is paramount suggests to me that some basic bug fixing is due (though understand than a good proportion of these may be broadcaster error etc etc).
Last edited by rich24 : 06-03-2009 at 12:36. Reason: Clarifying who I'm agreeing with |
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#5 |
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Forum Member
Join Date: Nov 2006
Posts: 107
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iPlayer will definitely be some way off yet, 6 months would be my prediction, so I really hope we're not waiting for that for bug fixes.
I had another lockup last night - switched on and called up the guide just after 'Red Riding' started recording and box locked up and wouldn't respond to any button or remote commands. |
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#6 |
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Forum Member
Join Date: Jan 2006
Location: Fife
Posts: 4,038
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Quote:
I had another lockup last night - switched on and called up the guide just after 'Red Riding' started recording and box locked up and wouldn't respond to any button or remote commands.
I attempted to watch this on Channel 4's catchup service - and it said Apple Macs are not supported
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#7 |
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Forum Member
Join Date: Nov 2004
Posts: 223
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My local retailer called a week or so back to tell me they finally had the Foxsat in stock, but this issue has kept me from pulling the trigger.
I understand that these boards represent a small sample, and that even many here have been fortunate and never missed recordings or whatever. I also understand the issues with updates, stability, testing, etc. I have friends who work in software dev. But: I want a PVR precisely so that I can be doing something else — watching a DVD, playing a game or even working — when a programme is on, but watch it later from the recording. This is the single mission-critical function of a recording device. Sod all the other minor bugs and niggles. I simply won't buy something where failed recordings occur more than 1% of the time, and until this issue is sorted out that means I won't be buying the Foxsat
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#8 |
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Forum Member
Join Date: Nov 2008
Location: Hawkwell, Essex
Posts: 2,186
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Quote:
My local retailer called a week or so back to tell me they finally had the Foxsat in stock, but this issue has kept me from pulling the trigger.
I understand that these boards represent a small sample, and that even many here have been fortunate and never missed recordings or whatever. I also understand the issues with updates, stability, testing, etc. I have friends who work in software dev. But: I want a PVR precisely so that I can be doing something else — watching a DVD, playing a game or even working — when a programme is on, but watch it later from the recording. This is the single mission-critical function of a recording device. Sod all the other minor bugs and niggles. I simply won't buy something where failed recordings occur more than 1% of the time, and until this issue is sorted out that means I won't be buying the Foxsat ![]() Basic recording, as you say, the raison d'etre of any PVR, has been very reliable. Rgds. Les. |
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#9 |
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Forum Member
Join Date: Feb 2003
Location: Luxembourg
Posts: 340
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[QUOTE
Sod all the other minor bugs and niggles. I simply won't buy something where failed recordings occur more than 1% of the time, and until this issue is sorted out that means I won't be buying the Foxsat [/quote]I don't think we will ever get as low as 1% failed recordings, would be nice of course but I think most failed recordings are due to broadcasters putting/ leaving out incorrect CRID info, all down to human error, other failed recording can be put down to user error, I don't know how much the HDR can be blamed but maybe it is nearer the 1%. |
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#10 |
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Forum Member
Join Date: Nov 2004
Posts: 223
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Quote:
I don't know how much the HDR can be blamed but maybe it is nearer the 1%.
I don't watch a lot of TV, but what I do watch is almost all serials, where missing a single episode is a major pain in the arse. And right now, everything I'm reading indicates that the Foxsat can't be regarded as a truly "trusted system". The idea that I set a recording and then hope it works sounds preposterous to me. My point being, I want to buy one, I really do. We have no Freeview reception, and I refuse to pay a subscription for something I use maybe 7-8 hours a week (see above), so Freesat+ is a dream come true for me. But until a firmware update improves the reliability, I simply can't justify it. |
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#11 |
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Forum Member
Join Date: Nov 2003
Location: Cradley, Halesowen, W.Mids
Posts: 1,047
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Quote:
[QUOTE
Sod all the other minor bugs and niggles. I simply won't buy something where failed recordings occur more than 1% of the time, and until this issue is sorted out that means I won't be buying the Foxsat ![]() ![]() I agree with zetor in that I would not buy a unit that had a high recording failure rate - I would not even accept a figure as high as 1%. To compare with my Freeview PVR (a Thomson DHD4000 which I was one of the early adopters of) I can count on one hand the number of recording failures I have had with this unit (mainly when it was running the very first release of the firmware). I can't think of any recording failures over the past 3 or 4 years. I'm hoping the Humax is as reliable as my Thomson. |
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#12 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Quote:
I don't watch a lot of TV, but what I do watch is almost all serials, where missing a single episode is a major pain in the arse. And right now, everything I'm reading indicates that the Foxsat can't be regarded as a truly "trusted system". The idea that I set a recording and then hope it works sounds preposterous to me.
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#13 |
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Forum Member
Join Date: Nov 2006
Posts: 107
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Quote:
I had another lockup last night - switched on and called up the guide just after 'Red Riding' started recording and box locked up and wouldn't respond to any button or remote commands. Aiming for 1% failed recordings is a nice aim but it's not really the question you should be asking. "Is it as reliable/more reliable than anything else?" is more pertinant. Tivo would miss things when programme times changed at the last minute or programmes over-ran (and would regularly lose the last few minutes of programmes when they didn't keep to schedule). Anything recording based on live EPG info is only as good as the broadcast data and the broadcasters don't get it right all the time. So far I'd say the HDR is doing a very good job. |
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#14 |
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Forum Member
Join Date: Nov 2004
Posts: 223
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Quote:
Simple answer don't use series link just set the programme to repeat on a daily or weekly basis
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#15 |
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Forum Member
Join Date: Feb 2003
Location: Luxembourg
Posts: 340
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I don't recall ever having a "lock-up" I rarely have failed recordings now, I keep an eye on the threads here about missing CRID info, if I suspect a recording may not end on time such as C4 and Five stuff then I set plenty of padding, as GaseousClay mentions setting a programme Daily/ Weekly Repeat is a good idea and another tip is to just keep an eye on the Timer Schedule.
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#16 |
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Forum Member
Join Date: Nov 2004
Posts: 223
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Quote:
Aiming for 1% failed recordings is a nice aim but it's not really the question you should be asking. "Is it as reliable/more reliable than anything else?" is more pertinant.
I should probably concede that chase play is also a very desired feature, and problems like the buffer not sticking if you bring up the guide, dropping out to live broadcast, and so on, give me as much pause as the failed recordings. |
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#17 |
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Forum Member
Join Date: Nov 2004
Posts: 223
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Quote:
I don't recall ever having a "lock-up" I rarely have failed recordings now, I keep an eye on the threads here about missing CRID info, if I suspect a recording may not end on time such as C4 and Five stuff then I set plenty of padding, as GaseousClay mentions setting a programme Daily/ Weekly Repeat is a good idea and another tip is to just keep an eye on the Timer Schedule.
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#18 |
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Forum Member
Join Date: Nov 2003
Location: Cradley, Halesowen, W.Mids
Posts: 1,047
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Quote:
Simple answer don't use series link just set the programme to repeat on a daily or weekly basis
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#19 |
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Forum Member
Join Date: Dec 2008
Posts: 2,494
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Patience. Just like Christmas, it will arrive!
Better slow and well tested than quick and buggy. last thing anyone wants or needs is an update that introduces as many bugs as it tries to solve. |
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#20 |
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Inactive Member
Join Date: Dec 2008
Posts: 2,324
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Quote:
I realise these are all broadcaster issues, not Humax issues, but it's still absurd. It's a PVR! I shouldn't need to "keep an eye on" anything, especially esoteric stuff like CRIDs!
![]() They would not continue to run a programme with the sound missing but frequently do so with the prog info or subtitles. The subtitles are being dealt with as the RNID are, apparantly, bringing a test case against one of the companies under the disability discrimination legislation. I'm sure that a nice fat fine will concentrate the minds of the incompetants who are supposed to handle that and maybe they'll take the opportunity to get their act together and sort ALL the transmited data out. Whatever, it's really no good blaming the Humax for not being able to make use of data that isn't transmitted or is incorrect. |
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#21 |
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Forum Member
Join Date: Dec 2008
Posts: 18
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3 failures to record so far and each time it was itvhd! from now on i will set it to record hd and sd so as not to miss the football some of us work shifts you can all surmise as to which game didnt record... i was fuming ....
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#22 |
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Forum Member
Join Date: Jan 2009
Location: Surrey
Posts: 79
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Quote:
Patience. Just like Christmas, it will arrive!
Better slow and well tested than quick and buggy. last thing anyone wants or needs is an update that introduces as many bugs as it tries to solve. |
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#23 |
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Forum Member
Join Date: Oct 2004
Posts: 10
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I've had a couple of UI lockups and a couple of times there's no signal through HDMI or AV1 when I switch on. All of these occur while the HDR is recording. I've found ways around these problems, but it would be nice to have them fixed to save me be woken up by my daughter early on a Sunday will I'm trying to have a lie in.
Apart from a couple of niggly issues, I love my Humax, a much superior box for my Sky+ and telling Sky where to stick their monthly direct debit has kept me going for months! I'd quite like Humax to provide some timings for their next update release, surely they are working to a schedule, even if that does move due to finding problems. Perhaps they could supply # of probems fixed and outstanding, # of enhancements ready and an estimated time of release. I'm quite happy to be surprised with what the update contains on release anyway. Or...one little theory of mine is perhaps they are delaying the next update until some more compertition has been released. Just my pennies worth. Mike |
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#24 |
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Forum Member
Join Date: Oct 2000
Location: staffs
Posts: 3,808
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Quote:
Patience. Just like Christmas, it will arrive!
Better slow and well tested than quick and buggy. last thing anyone wants or needs is an update that introduces as many bugs as it tries to solve. |
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#25 |
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Forum Member
Join Date: Aug 2004
Location: Nottinghamshire
Posts: 1,233
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Apart from the box locking up twice I've not had any other problems.
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