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still no firmware update for foxsat-hdr


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Old 09-03-2009, 16:15
zub
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My regulars not recording are eastenders(for the wife No heroes last 2 weeks and that engineering programme by Richard Hammond. A bit dissapointed at the moment as the box is not recording as it should.
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Old 09-03-2009, 16:23
GaseousClay
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......and that engineering programme by Richard Hammond.
your not missing much apart from the impressive way they manage to engineer a 50 minute programme out of about 4 minutes of interesting factual content
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Old 09-03-2009, 16:42
savvy
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3 failures to record so far and each time it was itvhd! from now on i will set it to record hd and sd so as not to miss the football some of us work shifts you can all surmise as to which game didnt record... i was fuming ....
Yes, the point I mentioned in my previous post.

But 100% down to ITV, not Humax fault, not requiring a Humax update.

Rgds.


Les.
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Old 09-03-2009, 16:45
savvy
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My regulars not recording are eastenders(for the wife No heroes last 2 weeks and that engineering programme by Richard Hammond. A bit dissapointed at the moment as the box is not recording as it should.
That's odd. I don't record Heroes, but have Emmy, Corry, and Easty, on a continual Series Link for my wife, and it hasn't missed a single one. It also hasn't missed a single Hammond on BBC HD.

Rgds.


Les.
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Old 09-03-2009, 16:49
Sleepwalker2006
 
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I don't think we will ever get as low as 1% failed recordings, would be nice of course but I think most failed recordings are due to broadcasters putting/ leaving out incorrect CRID info, all down to human error, other failed recording can be put down to user error, I don't know how much the HDR can be blamed but maybe it is nearer the 1%.

I have had BT Vision for 20 months now and have had 1 failed recording in all that time, yes just 1, and that was down to me messing about during a recording. Fair enough it is a different beast altogether being Freeview and having it's own EPG but it shows it can be done.

I will be keeping BT Vision as I like how it works but have found the Foxsat to be really good in the 3 days I have had it but will look at it as a back up to BTV and of course for the HD content. I am duplicating recordings on both machines just to see how the Foxsat compares.
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Old 10-03-2009, 10:18
Nikodemus
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I think the most interesting thing about this thread is the lack of involvement from Bob_Cat, who usually gives a little oil to pour on such troubled waters.

This could mean keeping ones head below the parapet as there's no good news in the pipeline, or (hopefully) to triumphantly announce that the wait is over in a few days. Come on Bob, put us out of our misery!!

Hmmm, maybe I'm just a misguided optimist.

regards

Nick
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Old 10-03-2009, 11:00
jwball
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Apart from the box locking up twice mine has been fine (discounting the fact that channel 4 cock up the end time of grand designs every week).
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Old 10-03-2009, 11:09
White-Knight
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True but to think when the foxsat hd was launched they were pretty fast out off the blocs with updates or that a matter of days i think the hdr seems to be taking forever.
I believe Bob Cat said some time ago that they were working on a Major update to introduce new features / functionality. Then you have a list of feature requests and bugs on here that runs to something like a combined 80 pages.

A major feature update may require a full re-write of the software from the ground up and that could be the delay.

The box wasn't developed overnight so I doubt a full re-write could be either. I'm as anxious as anyone to get the box updated and to see new features, especially an non freesat epg. However, as I said before, its no good rushing things and upsetting your customers more with updates that make the box even more buggy.

At the moment the box bugs are minor and few and far between. So far as we can tell from on here, most failed recordings appear to be EPG faults not box faults. Would it really be a good thing to rush out an update that introduced some serious problems? Somehow I doubt that would make people on here who are looking for an update happier. We all want to see an update but soemtimes with a major update, it doesn't happen quickly. I would imagine once new fuctionality has been added, future updates for any remaining minor / new bugs will flow much quicker.
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Old 10-03-2009, 13:16
Nikodemus
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Fair point White-Knight, but one would hope a progress report of some sort wouldn't be an unreasonable request.
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Old 10-03-2009, 13:34
gkite
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Apart from the box locking up twice mine has been fine (discounting the fact that channel 4 cock up the end time of grand designs every week).
I've come to the conclusion that Channel 4 don't actually bother with start and end times of programs, and just go according to the clock. Their timings are never correct! BBC and ITV generally seem to do a good job. Corrie - spot on every time, just as the music cues up!
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Old 10-03-2009, 16:33
Number.6
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New products always have faults. I tried to update on the web but the file was gone.
Some one is the Sky User forum was told that updates are never going to be on there website as it can brick boxes. But they did say an update should be soon.
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Old 12-03-2009, 10:27
Mike000000001
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I have had two lockups in the last week. One happened shortly after starting the box, when I went into Guide just as a BBC1 recording was finishing.

The second was last night, and was mysterious. I switched on and the box was indicating no channels, though the signal was good. Thinking that perhaps I had two recordings going on I entered the guide and all channels were greyed out. I went into Menu to scan, but it rejected my postcode. I tried to shut down and it froze with MENU on the display.

FOR THOSE WHO SAY THEY HAVE NEVER HAD A LOCKUP DO THIS!

Switch on
MENU
Go to Freeview Scan
Up to POSTCODE field, with cursor blinking after your postcode
SWITCH OFF

Your box is now frozen.

I know it isn't something you would perhaps want to do often but it shows it can happen.

To recover, power off and on at the rear.
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Old 12-03-2009, 11:10
dodgyd
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I just want to be albe to delete watched shows when it suits me, right now the only time the box is free to allow me that is in the morning or afternoon!
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Old 12-03-2009, 13:19
dougk
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I can't agree more - you need to be able to delete shows when you have watched them , regardless of what the box is doing at the time - like the Freview 9200T works.

I also don't like it creating folders for series linked programs - i liked the simple way the 9200T worked a simple straight list of everything by date and time.

An option to select the colours for the epg yourself would be good too - grey just doesn't work for me.
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Old 12-03-2009, 13:43
wastedyuthe
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Just to be able to turn the thing on and NOT have a flippin' black screen just because it is recording (or is about to record) will suit me just fine. I am getting infuriated with this isssue.
And yes, to be able to delete watched shows at any time regardless of if something is being recorded at the time or not will be great too.
Getting REALLY fed up with waiting now. I would rather have had a smaller update to fix these bugs first before adding anything big in a major update we have to wait longer for.
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Old 12-03-2009, 13:46
Mike000000001
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Just to be able to turn the thing on and NOT have a flippin' black screen just because it is recording (or is about to record) will suit me just fine. I am getting infuriated with this isssue.
And yes, to be able to delete watched shows at any time regardless of if something is being recorded at the time or not will be great too.
Getting REALLY fed up with waiting now. I would rather have had a smaller update to fix these bugs first before adding anything big in a major update we have to wait longer for.
Couldn't agree more!

What is the point of a major release with yet more bugs? Backport the minor fixes please, Humax! And get your flipping box to communicate with ALL of our amplifiers and TVs.
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Old 12-03-2009, 13:49
savvy
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Just to be able to turn the thing on and NOT have a flippin' black screen just because it is recording (or is about to record) will suit me just fine. I am getting infuriated with this isssue.
And yes, to be able to delete watched shows at any time regardless of if something is being recorded at the time or not will be great too.
Getting REALLY fed up with waiting now. I would rather have had a smaller update to fix these bugs first before adding anything big in a major update we have to wait longer for.
Agree on the delete thing, especially when the box is recording a lot each day, not much of a window to be able to delete, unless I get up in the middle of the night :yawn::yawn::yawn:

I'm not familiar with the black screen thing. Every time I switch the box on, and it IS recording mostly when I do switch it on, I get the picture from the channel it is on. Am I missing something, here?

Rgds.


Les.
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Old 12-03-2009, 14:32
awo1949
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Every time I switch the box on, and it IS recording mostly when I do switch it on, I get the picture from the channel it is on. Am I missing something, here?
Interesting, I thought it displayed the last channel you watched unless it can't because it's doing two recordings. In that case it displays the first channel it finds that it can tune to which may, of course, be one that is being recorded. How many LNB connections do you have? I have two, it may work differently with only one.
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Old 12-03-2009, 14:43
savvy
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Interesting, I thought it displayed the last channel you watched unless it can't because it's doing two recordings. In that case it displays the first channel it finds that it can tune to which may, of course, be one that is being recorded. How many LNB connections do you have? I have two, it may work differently with only one.
Yes, that is what I understand too. On very rare occasions, I do find it on a channel that I was not watching, or recording, and I put it down to exactly that behaviour.

But it does display a picture from the channel that it is on (which is what I said), however wastedyuthe is describing a black screen, which is the bit I didn't understand, unless it is due to 1 LNB feed - I have 2 LNB feeds.

Rgds.


Les.
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Old 12-03-2009, 18:21
scartart
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I'm becoming increasingly disappointed and frustrated with the HDR and Humax. I'm getting frequent pauses/crashing during playback, which also fails any currently recording programmes, plus issues that others are seeing but no response at all from Humax.

I've sent emails to their support without even an acknowledgment let alone an explanation or fix date.

I purchased the product knowing it was new to market and that it would have some teething problems but I was expecting regular bug fixes to be made available and a level of communication from the manufacturer.
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Old 12-03-2009, 18:42
savvy
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I'm becoming increasingly disappointed and frustrated with the HDR and Humax. I'm getting frequent pauses/crashing during playback, which also fails any currently recording programmes, plus issues that others are seeing but no response at all from Humax.

I've sent emails to their support without even an acknowledgment let alone an explanation or fix date.

I purchased the product knowing it was new to market and that it would have some teething problems but I was expecting regular bug fixes to be made available and a level of communication from the manufacturer.
This sounds like a rogue box.

Emailing is no good in this case, phone them instead, or take it back to where you bought it from.

Rgds.

Les.
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Old 12-03-2009, 19:12
scartart
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This sounds like a rogue box.

Emailing is no good in this case, phone them instead, or take it back to where you bought it from.

Rgds.

Les.
It's a software issue so don't really want to go through the hassle of swapping out the hardware for no reason especially when nobody has stock so I won't get a replacement anyway.
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Old 12-03-2009, 19:33
Claudette Monet
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I too am so disappointed that there hasn't been an update yet.

I was one of the very (very) first to get one of these, after being one of the first to get the 9200T. The only issue I seem to suffer is a black screen if I try and switch the box on when it's recording in standby, which is a slight niggle.

However, by far the most irritating thing is the 'step back' in functionality that means I am unable to delete whilst watching or indeed easily at all without several key presses.

I'm sure the first update for the 9200 was released very quickly after the box came out, and I was really hoping that it would be the same for this box.
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Old 12-03-2009, 19:41
Blotch
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It's a software issue so don't really want to go through the hassle of swapping out the hardware for no reason especially when nobody has stock so I won't get a replacement anyway.
Are you sure its a software issue? I'm not contradicting what you say, but my experience with the HDR has been somewhat different. I got one of the first units in early December and I've never had any crashes or pauses during playback. Surely if it was a software issue we would all have the same symptoms. Maybe your unit is faulty.

The only priority issue I have is with part missed recordings due to 5 minute buffer not being sufficient. I switched to manual buffer as the auto mode also missed beginning and ends on recordings (I accept this is channel Tx issue). However a bigger start/end buffer would help.
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Old 12-03-2009, 19:52
Mike000000001
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I'm not familiar with the black screen thing. Every time I switch the box on, and it IS recording mostly when I do switch it on, I get the picture from the channel it is on. Am I missing something, here?

Les.
With some sets there is no problem. You switch the HDR out of active standby (where the display is not blank) and immediately get a picture and sound.

However, it doesn't do that with all equipment, and with some major brands it fails to display anything until you change input sources on the target. This means that you must switch it on first and then change source on the amp or tv or whatever.

I have three bits of equipment that it doesn't negotiate with.
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