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Old 15-02-2009, 21:38
noise747
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Join Date: Dec 2007
Location: Herefordshire
Posts: 22,789

I am with Onebill at the moment for my landline, but contract ends in 2 months time. I don't think I will be staying with them. I am looking at the post office, is any one on here using them and are they ok?

I know that the phone service itself will be no difference, but what are they like at billing?
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Old 18-02-2009, 12:56
bingledee
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Join Date: Jun 2004
Posts: 965
I am with Onebill at the moment for my landline, but contract ends in 2 months time. I don't think I will be staying with them. I am looking at the post office, is any one on here using them and are they ok?

I know that the phone service itself will be no difference, but what are they like at billing?

i'm with them and have never had any problems, wither with the service or the billing, they do offer a variety of ways to pay which is good in this day and age (Think they do a budget payment card option for people who wat a quarterly bill and want to pay it in advance to reduce the bill).

Some people though have ahd problems with billing, more often that they havent received a bill for 6 months or 9months, the advantage to this is that when they do catch up with you OFCOM rules say they can only bill you 3 months line rental in arrears (6 months for calls)... so overall not too bad and worth a chance.

Their mobile calls at weekends are a bonus too
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Old 28-02-2009, 15:33
jongruner
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Join Date: Aug 2008
Location: Belfast, Northern Ireland
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i'm with them too, i pay monthly. Paying them I find is always a hassle as I have to pay at the post office or over the phone and i don't like giving my cc details over the phone. I pay all my other bills by internet banking, although direct debit is an option, i don't always use the same account to pay my bills the service has been flawless but would like an anytime call package as i make calls mostly during the day.
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