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Transferring numbers at same location


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Old 20-02-2009, 12:26
pwwallace
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Join Date: Feb 2009
Posts: 1

Hi, Hoping for some guidance.

I have two residential lines in my home, old line with my preferred number and a newer line with much faster broadband connection speed.

I want to release the old line and transfer the number to the newer line.

BT tell me that I need to release the old line, they will put a "reserve" on the number, then 30 days later they can transfer the number to the newer line. Apparently the delay is due to the regulator.

However, if someone is moving house (provided they are on the same exchange etc,etc), they can take their number with them and the transition is seamless.

So, is there a way I can approach BT to make my transition seamless?

Any suggestions appreciated,

Regards

Paul
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