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New Virgin remote control
[Deleted User]
Posts: 67
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Has anyone had any luck buying one of these from the Virgin Media website? I just get stuck on a 'checking stock' message and when I phone customer services they tell me it's because I use Norton firewall/anti-virus/pop-up blocker and I will have to turn them all off so that I can place an order. Not a road I want to go down.
If I buy one from Ebay for less than Virgin want will they have any right to get the hump? Can they even tell?
If I buy one from Ebay for less than Virgin want will they have any right to get the hump? Can they even tell?
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Is there any reason you want a virgin remote or is it just so it's got the correct brand on? Your old telewest/NTL would still work
Buy one off ebay.
They still do the replacement remotes, I got 2 this morning when I only ordered 1
That sounds like the battery is faulty/low. The light on the remote can do that when the batts are flat.
So long as you send the old remote back when your new one arrives they wont charge you.
:cool:
I had a similar thing with mine a few weeks ago. The light was working on it but it didn't do anything even with fresh batteries. Gave it a good bang against my hand and it sprung back into life
I rang virgin this morning and my box keeps rebooting its self she tested it and it was fine then she said about the remote control and said it was a fault with the remote so she is sending me another one FREE of charge all i have to do is send the old one back.:)
Where do they sell them on the website? All I can find them selling is NTL ones?
Ring virgin and ask them for a remote control and see what they say .....u dont know unless u ask..:)
Sadly too late for a freebie for me now, bought a new one off Ebay and hubby chucked the old one in the bin with the dog poo! No amount of new batteries or impact engineering would fix it so it's gone to a better place. Maybe if this one dies I'll try for a free one.