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Applying for benefits by phone
[Deleted User]
Posts: 83
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Hi all
I applied online for incapacity benefit and was told to expect a call back which i missed. They sent me a letter asking me to call them if I wished to continue the claim. Has anyone done this? If so what happens and what kind of info do they need?
Many thanks
I applied online for incapacity benefit and was told to expect a call back which i missed. They sent me a letter asking me to call them if I wished to continue the claim. Has anyone done this? If so what happens and what kind of info do they need?
Many thanks
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I have recently done this. I applied online then completed everything over the phone. They just take all your personal details, address, employer info, bank details (where the benefits can be paid into) etc. They then submit the claim and you will hear back within a few weeks whether or not the claim has been successful
Isn't it still the case that you only have to have a medical assessment if you are in receipt of IB for more than something like 12 weeks? A couple of years ago I was awarded IB but returned to work after about 8 or 9 weeks and had just received a letter about attending a medical a few days before I returned to work, so didn't have to go to the appointment.
The period between PCAs will depend on the Decision Maker's opinion about the severity of the health condition. Some conditions are 'PCA exempt' due to their severity or because they are unlikely to improve with time.
The PCA is being replaced by the 'Work Capability Assessment' in November when the ESA comes in. The impression being given is that significantly more people will fail it and be forced to appeal or claim JSA.