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Is ESPN as difficult to cancel as Setanta?
[Deleted User]
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I had Setanta previously, mainly for the football, and cancelling with them was a nightmare. I was curious about subscribing to ESPN, but again I would only need it for the football, really. I'm put off by the idea that cancelling when I don't need it would be almost impossible. What are the general experiences of people here?
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The key difference is that Setanta ran their own subscriber management operation, where as ESPN is sold by Sky.
When the girl asked why I was cancelling I told her and said the channel should be renamed 'Scouse Git TV'. She laughed and promptly cancelled it for me.
To my surprise she never tried to talk me out of it or offer any 'deals'.
the website says if you want to drop a channel (unsubscribe to a stand alone channel or tv package), you have to call them. The forums on sky.com are full of angry subscribers who (quite rightly) say you can upgrade on the website but you have to phone them to downgrade. Some have been trying for weeks to get through!
Sky move the goal posts (pardon the pun) when it suits. At the beginning of the season, they go to great lengths to show ALL the teams live on Sky, then concentrate on the top 6-8 teams. It's only towards the end of the season do they show matches from the bottom of the league.
Yes they have (which is a refreshing change)
Unless things have changed, you could never remove channels/packages from the website, just add new ones.