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BT Vision - Why Has The Price Collapsed?

It's been well documented here that my time with BTV wasn't a happy one. However I do realise from my time within this forum that there are many people who are more than happy with the product.

The recent news that subscription costs have decreased must be welcome news, particularly in these hard times. However, let me play devil's advocate for a moment.

Why are BT doing this? Nobody charges less for something than they can, without a reason.

We can't blame the recession. We've just seen Sky reporting profits that continue to go through the roof.

I suspect that a large amount of BTV subscribers will be on Bronze pack (as I was), but now they're going to be Gold customers, meaning that much of the content that they may have decided to pay extra (PPV) for, is now available free to them, further reducing BT's revenue from the platform.

Also, we have recently had a VAT rise (my VM subscription has risen appropriately) so BT's average revenue per customer has fallen even further than the new pricing would suggest.

We all know there is no such thing as a free lunch, so why are BT doing this?

Has the delay of Youview left them with no plan B? Are they trying to hang on to customers at any price, until the new platform materialises?

Is it because of recent reductions in content?

Is it because on-demand librarys aren't really attractive to people, they like TV catch-up (iPlayer, 4OD etc) but they can now get those from their games consoles / PCs / smartphones etc? I have access to a large VOD library on VM (may or may not be better than BTVs) but I never use it.

And what about ESPN? For debate's sake, let's imagine that the wholesale price that BT are paying is say, £8.00 per subscriber (is that unreasonable?) That means that BT is only getting £4.50 for each customer, before VAT and other taxes!

And it's been reported that they're losing money each month on all those that they enlisted to subscribe to Sky Sports.

Whilst I understand that any price reduction is welcome, why? and what does this indicate for the future of the platform?
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    [Deleted User][Deleted User] Posts: 303
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    I don't think you need to play devil's advocate, you're right, there's no such thing as a free lunch, so such a significant price reduction suggests there's a problem somewhere.

    I'm speaking as a fan of the platform...for what's that worth...so not just having a go.

    I think you've probably hit the main points already, problems with YouView, problems getting decent content from the US (there's been articles recently about Sky buying up all of the decent films etc and leaving companies like BT with rubbish), maybe problems attracting enough viewers for the sports channels.

    The on demand content is another worry, there doesn't seem to be as much of it on there....and for a service that's built on VOD, that's a real problem.

    Personally, I think that YouView will be a success, and that's likely what BT is reducing prices for....keep the punters until it's on stream.

    They need a HD box, YouView, and a lot more VOD content, otherwise I think the platform is in trouble.
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    [Deleted User][Deleted User] Posts: 24
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    Loss leader to build and increase the base... better value for money?

    Makes a great add campaign and pressure on sky , might make people short on money leave sky..
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    steven3001steven3001 Posts: 644
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    BT are making the TV part of the business more simplified

    Plus nothing wrong with reducing the prices really, makes things more competitive

    You also have to realise as well the things that will help increase customer base so therefore the company can afford to reduce prices

    Freeview is becoming more widely available and will continue to do so as the analogue switches off over this year and next therefore more customers can now get Vision

    Infinity has launched meaning more customers now have access to Vision due to the line speed been supported on the broadband

    Youview will be launching this year too

    Fnally reducing the prices will also help increase customer base as they now get the whole package for £12.50
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    [Deleted User][Deleted User] Posts: 823
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    steven3001 wrote: »
    BT are making the TV part of the business more simplified

    Plus nothing wrong with reducing the prices really, makes things more competitive

    Couldn't agree more.

    steven3001 wrote: »
    You also have to realise as well the things that will help increase customer base so therefore the company can afford to reduce prices

    Freeview is becoming more widely available and will continue to do so as the analogue switches off over this year and next therefore more customers can now get Vision

    Infinity has launched meaning more customers now have access to Vision due to the line speed been supported on the broadband

    Youview will be launching this year too

    Fnally reducing the prices will also help increase customer base as they now get the whole package for £12.50

    I think BT are a bit optimistic in thinking Infinity customers are going to be interested in Vision. These people are premium broadband customers who are looking for high quality and are willing to pay for it. They're not the demographic who are looking for Freeview plus some American repeats they've probably already seen on their premiun tv service.

    If Youview does launch this year, great, but how will this increase revenue for BTV? It only seems to hold out the prospect of more competitors?

    You may be right, getting the whole package for £12.50 might increase the customer base, but if the business model outlined above is remotely right, who wants more customers?

    You have to ask yourself, how long before ESPN jump ship?
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    noise747noise747 Posts: 30,878
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    You go onto Bt website and you will see that Bronze is still £14.99 a month and gold is still £19.99 a month, so it is no cheaper at all.
    Bt may give it cheaper to Bt vision users who is coming to the end of their contract, but if you are a BT broadband user and want to add BT Vision, then it is the same price as it always been
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    foxlafoxla Posts: 1,255
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    noise747 wrote: »
    You go onto Bt website and you will see that Bronze is still £14.99 a month and gold is still £19.99 a month, so it is no cheaper at all.
    Bt may give it cheaper to Bt vision users who is coming to the end of their contract, but if you are a BT broadband user and want to add BT Vision, then it is the same price as it always been

    No this is not the case, I have looked at BT vision many times, but was put off by the cost for what appeared not a lot!

    On the off chance whilst renewing BT BB (Op3) I asked about BTV, they said nothing to do with them, and gave another number which I duly called, they confirmed the new lower pricing of £12.50 for Gold and a free box, and confirmed that was the regular 'new' price, and would have nothing to do with me renewing BTBB, apart from the fact that you need BTBB for BTV !
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    spaceman05spaceman05 Posts: 1,139
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    noise747 wrote: »
    You go onto Bt website and you will see that Bronze is still £14.99 a month and gold is still £19.99 a month, so it is no cheaper at all.
    Bt may give it cheaper to Bt vision users who is coming to the end of their contract, but if you are a BT broadband user and want to add BT Vision, then it is the same price as it always been

    if you could be bothered to actually look on the website, you will see as from tomorrow the prices for all packages drop to £12.50, crazy i know still having 3 packages all on the same price
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    spaceman05spaceman05 Posts: 1,139
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    steven3001 wrote: »
    BT are making the TV part of the business more simplified Plus nothing wrong with reducing the prices really, makes things more competitive

    You also have to realise as well the things that will help increase customer base so therefore the company can afford to reduce prices

    Freeview is becoming more widely available and will continue to do so as the analogue switches off over this year and next therefore more customers can now get Vision

    Infinity has launched meaning more customers now have access to Vision due to the line speed been supported on the broadband

    Youview will be launching this year too

    Fnally reducing the prices will also help increase customer base as they now get the whole package for £12.50

    how is that then, as they are still keeping all 3 packs, but just charging the same for them, all i can see is they are going to be making things harder for themselves, as they will have everyone phoning them to upgrade them from bronze to gold;)
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    steven3001steven3001 Posts: 644
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    spaceman05 wrote: »
    how is that then, as they are still keeping all 3 packs, but just charging the same for them, all i can see is they are going to be making things harder for themselves, as they will have everyone phoning them to upgrade them from bronze to gold;)

    How is that a bad thing? You will see all companies have active promotions, changes, new offers etc to actively increase calls into sales. After all sales is a business

    You have to bear in mind that in all sales companies when a customer calls in to make a change to there account or order a product the sales rep is there to promote all products available.

    So for example

    Customer Mr Brown might call BT to change from the bronze pack to the gold pack (one might assume i.e. you that this is making things harder)

    However Mr Brown might be on the weekend plan and be spending xxx calls on day time calls and therefore on the wrong plan

    Sales rep promotes this, and re contracts the customer if customer accepts

    Whilst not always the case, its a business

    If you go and buy and sofa, I can guarantee they will try and promote and sell to you the sofa protection ;-))))
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    [Deleted User][Deleted User] Posts: 823
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    Let's keep the thread 'on topic'

    It's not about price point against any other platform.

    It's about BT's price reduction and how it will effect the BTV platform...

    And why they did it...
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    spaceman05spaceman05 Posts: 1,139
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    steven3001 wrote: »
    How is that a bad thing? You will see all companies have active promotions, changes, new offers etc to actively increase calls into sales. After all sales is a business

    You have to bear in mind that in all sales companies when a customer calls in to make a change to there account or order a product the sales rep is there to promote all products available.

    So for example

    Customer Mr Brown might call BT to change from the bronze pack to the gold pack (one might assume i.e. you that this is making things harder)

    However Mr Brown might be on the weekend plan and be spending xxx calls on day time calls and therefore on the wrong plan

    Sales rep promotes this, and re contracts the customer if customer accepts

    Whilst not always the case, its a business

    If you go and buy and sofa, I can guarantee they will try and promote and sell to you the sofa protection ;-))))

    did not say it is a bad thing, jusr saying the line about bt simplyfying things is rubbish in my opinion, if they wanted to make things simple, they could get rid of bronze/silver packs and upgrade everybody up to gold, the line about bt keeping bronze/silver packs open because some people may not want certain aspects is also rubbish as we all know if people can get things technically for free they will regardless whether they will use them or not, i think as others do there must be a more underlying reason to this, and i am not picking for a fight, as i love the vision service
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    [Deleted User][Deleted User] Posts: 823
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    swillsswills Posts: 4,004
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    Umm it doesn't but someone said that it was still £19.99 pm, to most that was over priced, maybe they think £12.50 is more realistic. I would not pay £20 pm, but for a Freeview PVR and the Gold package plus VOD from BBC/ITV/C4 Nat Geo/SONY TV/ and others, seems OK for £12.50
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    noise747noise747 Posts: 30,878
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    foxla wrote: »
    No this is not the case, I have looked at BT vision many times, but was put off by the cost for what appeared not a lot!

    On the off chance whilst renewing BT BB (Op3) I asked about BTV, they said nothing to do with them, and gave another number which I duly called, they confirmed the new lower pricing of £12.50 for Gold and a free box, and confirmed that was the regular 'new' price, and would have nothing to do with me renewing BTBB, apart from the fact that you need BTBB for BTV !


    i did not see that, but i just had another look and they have now put the price down to £12.99 for Gold.

    it does seem a bit strange putting the price down so much, If Bt broadband was better, i may have been interested at that price, but i am not going back to a broadband service that is below what I am getting now even for BT Vision.
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    noise747noise747 Posts: 30,878
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    swills wrote: »
    Umm it doesn't but someone said that it was still £19.99 pm, to most that was over priced, maybe they think £12.50 is more realistic. I would not pay £20 pm, but for a Freeview PVR and the Gold package plus VOD from BBC/ITV/C4 Nat Geo/SONY TV/ and others, seems OK for £12.50

    Sadly I will not go back to BT, they got to pick up their broadband service first and make it better value for money and sort out their profiling system as well as their traffic shaping.


    i hope it does what they want and they get more customers, but I think Sky have it in the bag now looking at how many people have joined over the last 12 months.
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    steven3001steven3001 Posts: 644
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    MostynDS wrote: »
    Let's keep the thread 'on topic'

    It's not about price point against any other platform.

    It's about BT's price reduction and how it will effect the BTV platform...

    And why they did it...

    I still don't see your issue

    People are the first to complain about prices going up

    Why should there be a reason for prices going down

    It's competitive, simple as

    Plus when other companies I.E Sky and Virgin are comparing prices they will now be comparing against the full pack at a cheaper price rather than the basic pack at a more expensive price
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    [Deleted User][Deleted User] Posts: 303
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    steven3001 wrote: »
    Why should there be a reason for prices going down

    As you've said in previous posts, it's a business. Business's aren't in the habit of introducing permanent price reductions in the order of 40-50% without there being some significant underlying issue that they need to resolve.

    What that reason is, isn't clear. It may be lack of take up, it may indicate a new strategy for Vision, it may be the competition forcing prices down, but to suggest there's no reason for this massive price reduction is backing yourself into a corner Steven.
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    [Deleted User][Deleted User] Posts: 68
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    Does this reduction mean that the only pack is now Gold and will cost £12.50, if so does it also mean that anyone on a contract paying less than £12.50 will have to renew at £12.50 when their renewal comes around. If that is the case and the majority of lower paying users decide to renew at the new higher price BT will have an increase in overall Vision revenue.

    I feel this could be the free lunch.
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    SpunkyMonkeySpunkyMonkey Posts: 325
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    MostynDS wrote: »
    I think BT are a bit optimistic in thinking Infinity customers are going to be interested in Vision. These people are premium broadband customers who are looking for high quality and are willing to pay for it.

    I suspect that Infinity will allow them to have 'live' HD rather than the recorded stuff that you have to download first.

    I would expect BBC HD/ ITV HD to come to BTV down the line rather than OTA, this seems to be the only way for BT to roll out HD without having to issue loads of new boxes, which they will presumably want to wait for YouView
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    steven3001steven3001 Posts: 644
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    arirsole wrote: »
    Does this reduction mean that the only pack is now Gold and will cost £12.50, if so does it also mean that anyone on a contract paying less than £12.50 will have to renew at £12.50 when their renewal comes around. If that is the case and the majority of lower paying users decide to renew at the new higher price BT will have an increase in overall Vision revenue.

    I feel this could be the free lunch.

    all packs have automatically reduced from today to £12.50 be this the bronze, silver or gold, so you may as well switch to gold

    in contract or not, the packs have come down in price
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    [Deleted User][Deleted User] Posts: 45
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    I have the Sky sports pack along with espn to 17.50 so with gold pack it was 19.99 plus 12.50 for sport = 32.50

    now it is 12.50 for the gold and 17.50 sport so 30 quid a month

    So I think they have been forced to reduce price because of Sky.
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    [Deleted User][Deleted User] Posts: 823
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    I have the Sky sports pack along with espn to 17.50 so with gold pack it was 19.99 plus 12.50 for sport = 32.50

    now it is 12.50 for the gold and 17.50 sport so 30 quid a month

    So I think they have been forced to reduce price because of Sky.

    Hmm, maybe but I doubt it. BT already offer a good price for those interested in it's limited Sky Sports offering. At the time of launch, Sky raised their wholesale price meaning that BT may be making little out of each sports subscriber.

    So why reduce the price?

    To repeat myself... Sky's pricing is holding up. My own VM bill hasn't been reduced, and as far as I know, TUTV and TTTV haven't announced any price drop either, so why the unilateral drop in BT's prices?

    As I've thought about this a little more, I'm beginning to suspect that ESPN are about to pull out. They can do that easily as it is "Free" in your BTV agreement. they would then be able to charge those that want the service extra. You have the card, you have the slot....

    That's just my theory though...
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    spaceman05spaceman05 Posts: 1,139
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    well i just phoned up to upgrade to the gold package, and the sting in the tail is i was told i would lose my discount, so i will stick it out on my bronze pack till my contract is up for renewal would not watch much from the kids or music packs anyway, as they say there is no such thing as a free lunch
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    [Deleted User][Deleted User] Posts: 68
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    I feel sure if they bite the bullet remove all this pack nonsense and make BTVision have two options PAYG or one charge for all services, excluding Sky, of £10 a month. They would substantially increase their subscribers, and as a side effect they would get far fewer complaints about the complexity of the charges.
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