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Can anyone bear to advise on another Ebay problem?
[Deleted User]
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I've never had a problem before but:
I recently won an auction for a pair of Jimmy Choos, brand new in the box from a recent collection - worth £450 to give my sister in law for Xmas.
I won them for £100 and obviously was delighted with that as I never expected to win at such a low price.
Lo and behold, the seller has contacted me to say her puppy has chewed the heel and so she has refunded me.
I have to admit I just don't believe her and think she didn't want to let them go so cheap so she's trying to pull out. I'd have a lot more respect if she was just honest about it!!
I have asked for photos of the damage showing the whole shoe but she is not being cooperative.
Any thoughts? Thanks you very much
I recently won an auction for a pair of Jimmy Choos, brand new in the box from a recent collection - worth £450 to give my sister in law for Xmas.
I won them for £100 and obviously was delighted with that as I never expected to win at such a low price.
Lo and behold, the seller has contacted me to say her puppy has chewed the heel and so she has refunded me.
I have to admit I just don't believe her and think she didn't want to let them go so cheap so she's trying to pull out. I'd have a lot more respect if she was just honest about it!!
I have asked for photos of the damage showing the whole shoe but she is not being cooperative.
Any thoughts? Thanks you very much
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You can't do anything, she's refunded the money.
You could open a dispute with Ebay but it won't get you anywhere.
I agree she refunded you because she didn't get enough for them.
Thank you.
It's made me disproportionately cross!
I can't help but think we made a contract and she needs to provide evidence as to why she is breaking it.
Unfortunately it doesn't appear to work like that. Go and check out the official forum on the Ebay site and you'll see many cases like this and many times the line trots out "a seller can't be forced to sell you anything, even if you won."
I believe you can report them as a Non-Performing Seller, though. That's something else I've seen a lot of ebay members talk about but have never done it myself.
I wish she'd just been honest - it's the ridiculous lie that's irritated me.
Never had this happen in hundreds of good ebay experiences before
That way, if it seems to be a regular occurrence, then it will be clear to ebay and other potential buyers.
Oh and if you see the shoes re-listed next week by the same seller I would report them (but I doubt they'd be that stupid, although frequently people are that dim).
It may just be true so be careful what you write.
keep a watch out on Ebay in the next few weeks and If it is a lie, she'll be stupid and post them again. Then you'll know for sure she was telling porkies.
Otherwise, let it go and get on with life.
I would be also tempted to bid highly on them so no one else can purchase them and then tell her your dog chewed your money so you have to cancel the purchase.
Magic!
This is brilliant!!! Although knowing my luck Ebay would find against me and I'd have to cough up!
No you wouldn't, you may get a strike against you but there is no way they can force you to pay.
You really are an evil genius aren't you?
- Report them as a non-performing seller. If they make a habit of this they'll get struck off.
- Don't agree to cancel the sale. If you do, they get off scot-free.
I can't stand sellers who pull this - they only have to put a reserve on there or raise the starting price. Not on to muck buyers about grr!!
I like your style...
For example if she isnt willing to sell them for less than £200 why not start the bid at that? Set a reserve like they do in real life auctions.
If ebay run a scheme like that then i think she should have to proove the item is damaged to both you and ebay or she should have to sell the item for the agreed price.
Where does the bear come into it? (Growl)
Opening a dispute with Ebay will help protect other ebayers. As poor sellers will eventually lose their accounts if they pull this kind of trick. Open an INR dispute, and upon the dispute being ruled on, leave negative feedback and low stars.
I feel like I'm being really petty but it's a point of principle.
I am slightly concerned that she has my address though and I don't know anything about her at all.
I've used Ebay for ages but I'd never really encountered the downsides : (