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Electrical Store Curry's & PC World employees are fighting back about wages/treatment

Adam_ShawAdam_Shaw Posts: 299
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I came across @currys_jobs on Twitter which seem to be a group of angry employees who seem to be fighting back against the company. I have shopped at PC World many years a go and the service I received was pretty bad, the staff did seem unmotivated and miserable but reading through some of the horror stores I can see why. I honestly thought the guys working for Curry's would receive above minimum wage plus commission but many only seem to receive £6.19-£6.35 which is pretty bad considering the job they have to do, what with dealing with finance, product knowledge, ability to sell, and con people into taking out insurance etc.

I'm also really surprised to see they have over 10,000 Twitter followers considering the Curry's Twitter account only have a few thousand, are the Twitter followers on @currys_jobs fake or something?

I read the blog earlier & it brought tears to my eyes regarding the lack of breaks they get, sales pressure, and staff having to use food banks what a horrid company they seem to be. I for one will be taking my custom elsewhere, I have also signed the petition and I do believe staff should be getting a living wage, I also find it hard to believe people get more money an hour stacking shelves in supermarkets than working there.

http://currysjobs1.blogspot.co.uk/
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    TheTruth1983TheTruth1983 Posts: 13,462
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    You mention the product knowledge they have to have but the Curry's/PC World staff I have dealt with in the past didn't have any product knowledge.
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    NX-74205NX-74205 Posts: 4,691
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    PC World staff, and to some extent Currys staff, have little to no product knowledge at all. They can be easily baffled by the simplest of questions about a product.
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    Adam_ShawAdam_Shaw Posts: 299
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    You mention the product knowledge they have to have but the Curry's/PC World staff I have dealt with in the past didn't have any product knowledge.

    I wouldn't expect them to know everything they have to sell, I know when I purchased a washing machine the staff member although she seemed really upset & sad she knew a lot about the washing machines but did need to get advice from somebody else about different TV features I asked about she did apologise though, but to expect them to know everything especially as it seems from the Twitter account most are on 6,12 or 20 hour contracts.
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    TheTruth1983TheTruth1983 Posts: 13,462
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    NX-74205 wrote: »
    PC World staff, and to some extent Currys staff, have little to no product knowledge at all. They can be easily baffled by the simplest of questions about a product.

    Mention Linux and watch them squirm :D
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    ElyanElyan Posts: 8,781
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    Their staff are useless.
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    Adam_ShawAdam_Shaw Posts: 299
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    Elyan wrote: »
    Their staff are useless.

    LOL what sort of people do you expect them to employ for part/time work on minimum wage?

    I now know what you never see more mature people working for the company apart from the managers.
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    ElyanElyan Posts: 8,781
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    Adam_Shaw wrote: »
    LOL what sort of people do you expect them to employ for part/time work on minimum wage?

    I now know what you never see more mature people working for the company apart from the managers.

    My comment was in response to you saying in the OP that they have great product knowledge and know how to sell things.

    They are as adept at these tasks as my great aunt Audrey - and she's dead.
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    Adam_ShawAdam_Shaw Posts: 299
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    Elyan wrote: »
    My comment was in response to you saying in the OP that they have great product knowledge and know how to sell things.

    They are as adept at these tasks as my great aunt Audrey - and she's dead.

    But some of the staff do have good knowledge & others don't it's clear from the Twitter feed the training at Curry's is terrible.
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    degsyhufcdegsyhufc Posts: 59,251
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    Adam_Shaw wrote: »
    I wouldn't expect them to know everything they have to sell, I know when I purchased a washing machine the staff member although she seemed really upset & sad she knew a lot about the washing machines but did need to get advice from somebody else about different TV features I asked about she did apologise though, but to expect them to know everything especially as it seems from the Twitter account most are on 6,12 or 20 hour contracts.
    Washing machines with TV features are rare so you really need an expert in the field and not just a simple shop assistant.
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    [Deleted User][Deleted User] Posts: 532
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    Elyan wrote: »
    Their staff are useless.

    This, but I've still signed the petition. People getting paid less than minimum wage is terrible and something I feel very strongly about.
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    Adam_ShawAdam_Shaw Posts: 299
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    This, but I've still signed the petition. People getting paid less than minimum wage is terrible and something I feel very strongly about.

    I have too but its odd only 170 people signed petition but nearly 11,000 followers on Twitter :confused:
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    pugamopugamo Posts: 18,039
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    They're sales assistants, that's the going rate, you make it sound as though they also do a bit of actuary and banking investment work on the side.

    Welcome to the world of work, it is shit. I moan about my job too but I don't expect anyone to set up a petition because my hours have been cut and my workload has been doubled.
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    andersonsonsonandersonsonson Posts: 6,454
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    Brits are so lazy, always moaning about work...
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    far2coolfar2cool Posts: 6,334
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    They're all moaning about their mangers pushing them for targes,

    but those managers will have managers who will be have targets for them too - and they're probably only doing that job to get away from the entry level that these members of staff are at...
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    xmodz10xmodz10 Posts: 1,434
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    this is common in nearly every high street jobs along with the zero hour contracts
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    far2coolfar2cool Posts: 6,334
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    Oh, and £6-7 is the going rate for an entry level sales/customer service position.
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    exlordlucanexlordlucan Posts: 35,375
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    pugamo wrote: »
    Welcome to the world of work, it is shit. I moan about my job too but I don't expect anyone to set up a petition because my hours have been cut and my workload has been doubled.

    That's the problem today, people are allowing themselves to get walked all over.

    Get off your backside and fight back.
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    exlordlucanexlordlucan Posts: 35,375
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    Elyan wrote: »
    Their staff are useless.

    If that was the case the company would have gone into receivership years ago.
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    far2coolfar2cool Posts: 6,334
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    That's the problem today, people are allowing themselves to get walked all over.

    Get off your backside and fight back.

    Not that easy when you're a tiny replaceable cog in a large national machine.
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    far2coolfar2cool Posts: 6,334
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    If that was the case the company would have gone into receivership years ago.

    It can't be too far away...
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    pugamopugamo Posts: 18,039
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    That's the problem today, people are allowing themselves to get walked all over.

    Get off your backside and fight back.

    And get bullied out of work and lose my house? Yeah, good plan. I'm just looking for somewhere else to work.
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    Adam_ShawAdam_Shaw Posts: 299
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    pugamo wrote: »
    And get bullied out of work and lose my house? Yeah, good plan. I'm just looking for somewhere else to work.

    Hi Pugamo so is it really as bad as everyone is making out working for Curry's?
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    pugamopugamo Posts: 18,039
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    Adam_Shaw wrote: »
    Hi Pugamo so is it really as bad as everyone is making out working for Curry's?

    I don't know, I don't work for Curry's :confused:
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    Adam_ShawAdam_Shaw Posts: 299
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    far2cool wrote: »
    They're all moaning about their mangers pushing them for targes,

    but those managers will have managers who will be have targets for them too - and they're probably only doing that job to get away from the entry level that these members of staff are at...

    But how many other jobs do you find with such high pressured and strict sales targets for a measly £6.35 an hour?

    I've just read on the Twitter account @currys_jobs which is quite entertaining actually the managers all got paid £3400-£7000 in January's pay packet but it was the sales people that made the money!! :confused:
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    far2coolfar2cool Posts: 6,334
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    Adam_Shaw wrote: »
    But how many other jobs do you find with such high pressured and strict sales targets for a measly £6.35 an hour?

    All jobs have targets. Supermarket cashiers have targets on how many items they need to scan per minute.

    I'm not saying that these staff don't have grounds to whine - but they're making out like the're working in a illegal sweatshop
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