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Is bt bb down for anyone today?

fmradiotuner1fmradiotuner1 Posts: 20,519
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in Broadband Internet #1
I cannot get any service but phone is going in co15.
I am on my s4 but bt says it should be fine on the website.

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    flagpoleflagpole Posts: 44,641
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    #2
    downdetector suggests they have problems with internet.

    http://downdetector.co.uk/problems/bt-british-telecom

    and if you look at their twitter it is 'we are aware of this and are investigating' every 15s.
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    albertdalbertd Posts: 14,375
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    #3
    Fine here in Sussex. Getting normal ping and speeds on Infinity.

    Edit: Interesting to see Flagpole's link as it specifically mentions Crawley as having a problem with Infinity, but not here so far. Fingers crossed!
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    fmradiotuner1fmradiotuner1 Posts: 20,519
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    #4
    Thanks
    Lucky I have my new s4 l.
    It's good for reading these forums but a bit harder to use to make threads lol.
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    albertdalbertd Posts: 14,375
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    #5
    From BT Service Status at 1121:
    Multiple Dialling Codes Affected

    Estimated time to resolve: 2hrs
    Multiple Dialling codes affected

    Impacting service since 06/04/2014 09:30

    We're really sorry but we've got a problem at the moment in the South of England area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can.

    Please revisit this page for further updates.
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    flagpoleflagpole Posts: 44,641
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    #6
    is it only infinity?
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    albertdalbertd Posts: 14,375
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    #7
    flagpole wrote: »
    is it only infinity?
    Not specifically stated in the above, so maybe not.
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    fmradiotuner1fmradiotuner1 Posts: 20,519
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    #8
    I am on adsl2 here have found a bt for spot which is working on my phone it's slow but better than 3g
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    fmradiotuner1fmradiotuner1 Posts: 20,519
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    #9
    Well it was then got stuck back to 3g
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    heikerheiker Posts: 7,029
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    #10
    BT Infinity 2 currently delivering 0.49Mbps >:(
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    tsotso Posts: 25,862
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    #11
    flagpole wrote: »
    is it only infinity?

    No its not..This site has been the worse.
    Its all over their forums and i was 239:o in the queue on live chat so they know about it;-)
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    heikerheiker Posts: 7,029
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    #12
    heiker wrote: »
    BT Infinity 2 currently delivering 0.49Mbps >:(

    Now getting 0.14Mbps :o
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    fmradiotuner1fmradiotuner1 Posts: 20,519
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    #13
    Been able to reconnect at least on my router.
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    fmradiotuner1fmradiotuner1 Posts: 20,519
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    #14
    Getting this which is normal
    http://www.speedtest.bbmax.co.uk/results.php?t=1396786666&v=22061287
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    tsotso Posts: 25,862
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    #15
    Been ok for the last 10 minutes
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    heikerheiker Posts: 7,029
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    #16
    heiker wrote: »
    Now getting 0.14Mbps :o

    At friggin' last...back up to an acceptable 67.43Mbps :)
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    [Deleted User][Deleted User] Posts: 4,890
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    #17
    It'll be Infinity and BT Broadband running over ADSL2+ (what most people are on). They both run over the 21CN backhaul. If you're on a small exchange which is still ADSL you'll probably be ok.
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    zx50zx50 Posts: 91,296
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    #18
    Haven't had any problems with my connection today. Unless the first poster's talking about BT broadband and not Infinity.
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    neyney Posts: 12,516
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    #19
    Fine here in the Dunfermline area but It did show it was off for a short while over night while I was in bed. Im on Infinity.

    Darren
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    albertdalbertd Posts: 14,375
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    #20
    zx50 wrote: »
    Haven't had any problems with my connection today. Unless the first poster's talking about BT broadband and not Infinity.
    ney wrote: »
    Fine here in the Dunfermline area but It did show it was off for a short while over night while I was in bed. Im on Infinity.
    The major problem yesterday was restricted to the south of England (see Post #5) so Consett and Dunfermline should have been unaffected (as it seems they were :)).
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    [Deleted User][Deleted User] Posts: 4,890
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    #21
    zx50 wrote: »
    Haven't had any problems with my connection today. Unless the first poster's talking about BT broadband and not Infinity.

    As I've already said Infinity and ADSL2 (BT Broadband) share the same backhaul from the exchange/headend so it would have affected both products.
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    zx50zx50 Posts: 91,296
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    #22
    *MikeB* wrote: »
    As I've already said Infinity and ADSL2 (BT Broadband) share the same backhaul from the exchange/headend so it would have affected both products.

    Well it never affected mine.
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    albertdalbertd Posts: 14,375
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    #23
    zx50 wrote: »
    Well it never affected mine.
    As I indicated above, that is no surprise, as Consett is not in the south of England (unless someone moved Co Durham when I was not looking :)) or your location is out of date.
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    zx50zx50 Posts: 91,296
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    #24
    albertd wrote: »
    As I indicated above, that is no surprise, as Consett is not in the south of England (unless someone moved Co Durham when I was not looking :)) or your location is out of date.

    Well, I only read the first post.
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    [Deleted User][Deleted User] Posts: 4,890
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    #25
    zx50 wrote: »
    Well it never affected mine.

    I don't know where you live though. Are you in the affected area?

    I think I've explained to you before though it's not as simple as that anyway. Fibre cabinets are connected to the nearest fibre headend which is in the nearest large exchange. So that may or may not be the one you're connected to.

    What I was getting as is it can't just be Infinity customers that are affected, it must be some ADSL2 customers as well. But I wouldn't know in which exchanges, if that makes sense.
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    fmradiotuner1fmradiotuner1 Posts: 20,519
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    #26
    Edit seems to be back maybe it was my router.
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