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Windows 8.1 Update 1 won't install on main PC.
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No matter what I try, the recent feature pack / service pack update for Windows 8.1 absolutely point
blank refuses to install on my main PC. It fails with the standard Windows Update method through
which all the other updates are usually delivered, and it falls at the first hurdle with the stand-
alone MSU files downloaded seperately from the Microsoft Download Center.
It installed fine on my laptop, and my media centre PC, but on the PC that I use the most, it won't
install at all. I wouldn't mind too much, except for the fact that TPTB at Redmond have decreed
that any Windows 8.1 user won't receive any more security updates if the recent update pack
isn't installed. So my installation of Microsoft's latest OS is about to be rendered as insecure
as a certain nearly 13 year old OS that was very recently killed off!
Since this forum doesn't adding images to posts, here's a page with a bunch of screengrabs.
to illustrate the issue. (If the page doesn't load, our server might be temporarily offline.)
blank refuses to install on my main PC. It fails with the standard Windows Update method through
which all the other updates are usually delivered, and it falls at the first hurdle with the stand-
alone MSU files downloaded seperately from the Microsoft Download Center.
It installed fine on my laptop, and my media centre PC, but on the PC that I use the most, it won't
install at all. I wouldn't mind too much, except for the fact that TPTB at Redmond have decreed
that any Windows 8.1 user won't receive any more security updates if the recent update pack
isn't installed. So my installation of Microsoft's latest OS is about to be rendered as insecure
as a certain nearly 13 year old OS that was very recently killed off!
Since this forum doesn't adding images to posts, here's a page with a bunch of screengrabs.
to illustrate the issue. (If the page doesn't load, our server might be temporarily offline.)
0
Comments
http://support.microsoft.com/kb/910336
More info here:
http://windows.microsoft.com/en-gb/windows/windows-update-error-80070002#1TC=windows-7
Apart from that, if the fixit tool recommended doesn't work, are there any other updates waiting that need to be installed first? I remember when updating my (new) laptop from 8.0 to 8.1 I had to install a load of other updates before it even offered me 8.1.
It looks like you've got a toolbar/customization tool installed see link below for difference in the toolbar. It has been known for these to prevent updates from installing
http://winsupersite.com/site-files/winsupersite.com/files/uploads/2013/07/w81-update-update.jpg
Yes, same with my Dad's PC.
The Windows 8.1 Update 1 update will only show in the updates list if all required updates have been installed
Yes I do have some customization software installed ... Classic Shell, QTTabBar and 7+Taskbar Tweaker.
It's highly unlikely any of these are blocking the update in question, as they're installed on my ASUS
laptop and HP media centre PC. They both have Windows 8.1 installed with all the same third party
customisation add-ons, yet the Update pack was successfully installed on both of them.
http://www.tomshardware.com/news/microsoft-windows-8-update-patching-modern-ui,26504.html
I think in our case we couldn't even get to 8.1 (let alone 8.1 Update) initially until we'd applied a bunch of prerequisite updates.
You may need to check that the versions installed are compatible with the new update, but to be honest it's better not to have these installed in the first place as they are not supported by Microsoft, I do know that Classic Shell did produce an update which is version 4.1.0 because it was not compatible with the new Win 8.1 Update 1 so you may need to check all the others that you have installed or just un-install them, but I'm 99% sure that it's these that are causing your problem
thing currently listed on the Windows Update list as shown in the first screengrab I linked to earlier.
are installed on my other two PC's, and the update installed without a problem on both.
Now that's just ridiculous. I know they ain't supported by MS ... obvious, since they are third party,
but it would NOT be better to not have them installed. They are essential "sanity preservers" for
all my installations of Windows 8.x. Without them, Windows 8.x would send me loopy!
So you have Windows 8.1 but install unsupported software because you don't like it, that sounds weird. If you do that you can't expect all the Microsoft updates to install, js
I don't understand what you're getting at here. Loads of people install classic shell and the like. If the versions are officially compatible with a Microsoft OS they should work. Why must they be "supported" by Microsoft?
Or do you just means these particular types of app. that modify the shell, etc.? I agree that one might expect a bit more instability there but not in general. E.g., it might be safer to uninstall them first, install 8.1 and 8.1 Update and then re-install.
Though OP said they had no problems with same software on other PCs. But, nevertheless there might be some subtle conflict.
If classic shell was supported then Microsoft would make changes to it's OS's which would be compatible with classic shell, which is not the case, in fact Classic Shell have to change their programming to accommodate the changes made by Microsoft.
Yes it would be far better to uninstall these before updating to Win 8.1 Update 1 and then re-install them if they are required.
As for them working on one computer and not another, it's possible that one computer has different versions than another, as I've already posted that classic shell released a new version to make it compatible with the new Win 8.1 Update 1.
At the end of the day it's better to spend 5 mins uninstalling them than to spend days scratching your head wondering why the update does not install.
There is also a list of checks to make given here:
http://www.wintips.org/fix-windows-update-error-code-0x80070003-or-0x80070002/
Sorry, but you're talking nonsense.
Back on topic, I haven't heard of any of these utilities causing problems with the 8.1U1 update. If you have proof they do, please post links.
I wondered how long it would be until a troll came on asked that. Try google, there are thousands of links on there
Go on, Google it for me.
Please make a new thread about google, thanks, now back to topic and thanks for your time
For a newbie, you're very cocky. When you contribute something positive and helpful, perhaps you will be taken seriously. This isn't General Discussion.
You are right about one thing, this is not the General Discussion section, therefore it would be best if you returned to that section while we await the outcome from the OP, thanks
I have now got to grips with the much improved 8.1 and the updated Modern UI so decided CS was no longer necessary.
Settings > Change PC Settings > PC and Devices > Devices > scroll down to 'Download over metered connections' > turn it off
It should be fine from thereon.
OK, so you were referring to versioning as such rather than the software per se. It's not clear from OP whether he had the latest version on his system before upgrading Windows.
I don't use Classic Shell or similar myself but if I did I would be inclined to uninstall before major OS updates such as 8.1 anyway, even if it was in theory compatible. They are just the kinds of software that can be expected to run into problems when Microsoft jumps!