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Just been told by a call centre that my demand is "illegal"!
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Just had a call centre on the phone expecting me to answer questions to a "survey" - usual witheld number
As always, I tell them that I only do paid-for surverys and will rhappily respond to their survey for £25 per 15 minutes or part thereof.
Rather than the usual mumble and phone down, this time I got a real rant and threat that they report me to the police for "criminal extortion". I still refused, more threats then call closed by them...
Somehow I don't think the police will turn up...
Anyone else think £25 per 15 minutes is unreasonable for information that clear has value to them?
As always, I tell them that I only do paid-for surverys and will rhappily respond to their survey for £25 per 15 minutes or part thereof.
Rather than the usual mumble and phone down, this time I got a real rant and threat that they report me to the police for "criminal extortion". I still refused, more threats then call closed by them...
Somehow I don't think the police will turn up...
Anyone else think £25 per 15 minutes is unreasonable for information that clear has value to them?
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Was this a service provider to you ? if so then they can call but if the call was not from your supplier and was random and you are registered with the TPS then it would be them breaking the law.
aka Blackmail
Well quite. However it was perfectly courteous to begin with and I simply escalated matters as she got increasingly aggressive and unreasonable.
I felt for her doing that job. I felt nothing but contempt and amusement for her issuing threats which she had no ability to implement.
ETA - though you probably meant the OP right enough
Don't. They aren't forced to do the job which is causing, at best, inconvenience and at worst, harrassment of the general public.
Wish it could be organised where, if a call is from an *out of area*, *unknown* or *held back* number, the reciever gets half the cost of the phone call. Then they could stay on all day >:(
PMSL!......I think that's perfectly reasonable, innovative and hilarious! :D:D
Ask for their credit card details next time.;-)
Or tell them that you work for Microsoft and they have a virus on their computer!
I wonder if that crap was on their script ?
Several questions about how old my car/washing machine/TV are then a question about which charity I would donate to out of 4 or 5 choices, then several days later I receive a call from a professional donations caller representing the charity of my choice from the survey.
In the past I had a call from India saying I had a virus on my computer I said I was busy at the moment and he got rather shirty practically demanding I put the laptop on and follow his instructions - we all know they then charge a fee for a new password so you can use the computer.
they tend to put the phone down at that point
£20 is the going rate so yeah, a tad steep.
Buy an 070 'personal' number and chat to em for as long as you like and make money at the same time.
Have you had the first call yet?
One good one to use is the mail address on the thousand Virgin Media mailshots you get. It's always on the back of the envelope.
Start with your name.. Theo Cupier.
The ultimate one would be the address to either the local plod or council, but obviously no mention that the said location is what it is!
As soon as anyone sounds like they are trying to sell me something I put the phone down.
Like most of these Of--- companies, they're bloody useless.
TPS is free and effective, although it dosent stop overseas call centres. Also I'm not sure I would want a total block on "no number calls" since some do originate for genuine reasons eg. someone calling back from an office which only has a switchboard connection.
They have no right to be angry at anthing the public says. They intrude on people's privacy. That's ill mannered and unwanted behaviour. Nobody cares about their crappy pfoducts or their time consuming surveys - why can't they understand that?