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An Ipad Mini has arrived and I didn't pay for it?
Strange stuff is happening today an Ipad Mini has arrived from John Lewis today and my mum signed for it not knowing it's contents opened it up and it was an Ipad Mini addressed to me name and everything but I didn't pay for it. Then another packet arrived from china addressed to my mum some kids dress or something.
What is going on, did I pay for it, have I been hacked, what's happening?
What is going on, did I pay for it, have I been hacked, what's happening?
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It's mine (the iPad not the dress).
PM me your address and I'll send a courier to collect.
I'd check the paper work with the john lewis order as it should probably give some indication of how it was ordered and/or a payment method. If not just ring them and ask how it was purchased. Nothing we can do here.
Well the obvious first thing is to check your bank account(s) to see if any unknown transactions appear.
If you've been hacked, why would the hacker then sent what they've bought to you? It doesn't make sense. You could always try checking with your bank to make sure that there's no money been taken out without your knowledge. That's a strange one though.
Anyway contact John Lewis, only they can sort this out - just be careful about who you pass the goods onto.
would be hilarious if it was some crap hacker who forgot to change the shipping address to some that they owned and is wondering where all their illgotten gains are
http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for.htm
Many online retailers won't let you register an address different from your credit card address unless you have something delivered to the CC address. But once that happens you can then add other addresses.
So what happens is that the criminal registers an account with their victims Credit card and address and then gets something delivered (at the victims expense) to that address. Once that is done they can then register another address and go on a buying spree.
First steps are to check the invoice from John Lewis to see if it identifies the card in question and if it is a card owned by you to contact the card issuer as a matter of urgency and get them to block the card and issue a new one.
If it is not identifiable as a card you own check the billing address that should identify the sender. If that info is not available I'd advise contacting John Lewis to ask if they can provide that. In that case you will probably need to contact all of your card issuers and get them to check for any signs of this being charged (or indeed any other unusual activity).
I'm hope this helps, and I'm sorry to have to alarm you. Hopefully it will turn out to be a perfectly innocent explanation, but this is a common technique used by car fraudsters so it is important to be safe than sorry.
It would be an idea to check with the bank/credit card company by phone or by checking current online statements to see if their have been any unauthorised withdrawals and, if they have, then the bank/credit card company should be told immediately, cards should be cancelled and reissued, passwords ought to be changed and police crime numbers obtained and so on.
John Lewis won't really know anything.
Hint: do you ever let any grandchildren use your PC? My guess is it was a boy, but girls can get handy with it as well.
Defraud the store of "a free couple of hundred quid at best and at worst, what?" but at the same suspect the scruples of your grandchildren especially if you have a grandson.
Priceless advice.
The dress was unrelated and was ordered by my brother it was around £8. I have been very unlucky recently.
Ah, so you're one of these people who doesn't regularly check their bank balance/online statement then?
You only have yourself to blame. Sorry if that sounds a little harsh but I just can't believe in this day and age some people still only check their statements quarterly, or not at all.
I don't do online banking and I do check my statements when they come in the post.
Then it might be a good idea to start.
Haven't banks started charging for paper statements? I know I don't get them any more as I was told I'd have to pay a pound or something.
Considering it was my computer that was hacked and all the charges were online then I don't think that would be a good idea.
TSB offer free statements.
Are you on a wind-up?
Somewhat strange comments to a stranger on a forum.
You say that, but it's a faulty logic as clearly it makes utterly no difference.
It happened even though you get paper statements.
The way to stop people stealing your details is to be very careful with what sites you use and to follow good practice when it comes to PC security.