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Self service checkouts (again)
degsyhufc
Posts: 59,251 Forum Member
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Just been to ASDA and they didn't have one staffed checkout open.
This store has about 10-12 self service checkouts for baskets and 5-6 self sevice checkouts with conveyor belts for full trolley shops.
All with only one young girl to cover all of them and I hardly every get through a self service encounter without something going wrong and needing assistance.
Grrrr....>:(
This store has about 10-12 self service checkouts for baskets and 5-6 self sevice checkouts with conveyor belts for full trolley shops.
All with only one young girl to cover all of them and I hardly every get through a self service encounter without something going wrong and needing assistance.
Grrrr....>:(
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If she can't I hand her my basket and ask her to use the self service till.........
Why can't you do it? If it's the only facility available why not just use it instead of wasting time making an issue of it.
I do too, and if there is a problem it only takes a couple of seconds to put right.
no........if it's the only facility available I go somewhere else
Fortunately I have a lot of supermarkets within easy walking distance
I just can't be bothered learning how to do it
Never had a problem with self service but plenty of issues with someone on a till
Not taking the cashback is easily done so they need to redesign the machines.
I used to avoid these self service machines at all costs, but soon realised they were not going away - so I had better get used to them. I now prefer them.
I even use the self service machines in banks too. :cool: Far better than standing in a queue for the single window that's open.
I do use the machine in the bank.......
I'm determined to hold out against self service shopping though.........
I can be pretty stubborn.........I've never adopted mobile phones or wifi or a DVD player.......I think at some point I just decided that everything was getting too complicated or fiddly and I'll just stick with what I know
I'm sure you'll always find somebody really old using all the latest technology but I guess for most people there just comes a point where they give up learning new things..........and then the fingers stiffen up and the eyesight isn't what it used to be and the jargon looks incomprehensible...........and you just think 'I can't be bothered with this new thing'..........
On the whole, though, I head for the self-service if at all possible, fewer queues generally.
Our big Sainsburys, which I avoid if possible anyway but they do have a monopoly in our city so there is often no other choice, closes all manned tills at around 6-6:30, which for some reason surprises me. It's as if they don't want any customers after that time (as they don't re-stock the shelves after about 5pm either!)
Because there isn't a single time in living history, with or without the help of an assistant, that I've used the blasted horrible things without something going wrong.
I point blank refuse to use them.
Birthday cards... grrrr! I used to have problems with individual packs of Wrigleys Extra too.
You're pretty much up on computing though so what's the difference?
but then i was using one during one shopping trip and was happily scanning and packing whilst listening to music and then i turn around to find a woman literally standing next to me holding something that i think was a loaf of bread up.
I took my headphones out and she said "Can you do this for me?". I was rather incredulous at her cheek and said "NO!"
If people do not have the time to shop then don't come into the shop and expect everyone else to go at your pace.Do your shopping at mid night and leave the rest of us alone.
So, you "can't be bothered" to spend less than 5 minutes to learn how to operate a simple machine but you can be bothered to walk to a completely different supermarket and re-do your entire shop? Surely that's far more effort.
I hate slow people and dawdlers. The way I look at it is that I prefer to spend my time doing things that are fun and enjoyable, shopping and other chores aren't fun and enjoyable so should be completed as quickly as possible to allow more time for fun and enjoyable things.
As for the self service checkouts, I love them, I think they're up there with Sky+ and smart phones as one of the best inventions of recent times. I never have any issues with them. Even better is the "Scan as you shop" that our local Tesco has, everything is scanned and packed as you go round the store, then you simply pay and leave. So much quicker and you get the added bonus of a running total of how much you've spent and handy reminders of any special offers. I can't remember the last time I used a manned checkout.
Plus the can sack workers.
It's win win win.
I always have a problem with self service, as so it seems do most people in front of me. Same with library. Awful things, I don't go to a shop to do someone else s job, I prefer service and interaction from another human.
Unfortunately the nearest fair-sized food store to where I live is a Co-Op and it doesn't have self-service yet.
That is my problem with them, yes they are convenient, but all it does is take jobs away from people.
How would they re design the machines for cash back?